Daisy Beth Gibbons

Experience

• 

  University College Cork

  Jun 2017 - Aug 2017

  • Demonstrated team work skills by working closely with a four-person research team, including lecturers and PhD students.• Displayed communication and presentation skills by leading group project meetings and liaising with participants.

  • Research Assistant

    Jul 2017 - Aug 2017

  • Research Intern

    Jun 2017 - Aug 2017
• 

  McCauley

  Jul 2018 - Sept 2018

  App Ambassador

  • Created awareness of new brand app to target customers.• Created new sales opportunities for the brand by introducing customers to new software.• Developed relationships with potential new app users.• Precisely communicated how the new app would benefit targeted customers. • Ensured customer satisfaction and provided professional customer support.

• 

  Airbnb

  Apr 2019 - Jul 2019

  Customer Experience Specialist

  • Responded efficiently to all customer enquiries.• Maintained a positive, non-judgemental and professional attitude towards customers at all times.• Provided key product and service information to customers. • Identified and assessed customer’s needs to achieve a satisfactory outcome. • Co-ordinated with colleagues to ensure effective case handover.

• 

  AIB

  Jul 2019 - Sept 2019

  Bank Official

  • Assisted customers with processing account transactions, such as deposits, withdrawals and payments. • Informed customers about key bank products and services. • Tracked and recorded information related to transactions accurately and in compliance with bank procedures.• Worked well under pressure to efficiently resolve customer concerns.• Demonstrated accuracy and attention to detail in balancing currency at end of each shift.

• 

  The Lighthouse Centre Early Intervention Preschool

  Jan 2020 - Mar 2020

  Behaviour Support Worker
• 

  The Lighthouse Centre

  Sept 2020 - Apr 2021

  Behaviour Support Worker

  • Worked with 3 - 5 year old children with a diagnosis of ASD in an early intervention setting.• Conducted evidence based assessments and observations to determine presenting concerns.• Created and monitored person centred interventions, as required.• Carried out staff and parent training programmes centred around PECs.

• 

  Department of Education — Ireland

  Nov 2021 - now

  Substitute Teacher

  • Delivered lessons to young people aged 4 – 12, including resource classes.• Planned and prepared lesson plans for a range of classes. • Demonstrated competence in group instruction. • Implemented effective classroom management practices.• Promoted students’ intrinsic motivation by setting goals and making choices. • Adapted instruction to support students’ needs.