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Miguel R.

Miguel R.

Technology Assistant

Followers of Miguel R.217 followers
location of Miguel R.West Palm Beach, Florida, United States

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  • Timeline

  • About me

    DevOps Engineer @ Trustwave | Infrastructure, Network, and System Administration

  • Education

    • Forest Hill Community High School

      2013 - 2017
      High School Diploma Scholar/General/Matency

      Graduated with Merit Distinction

  • Experience

    • Palm Beach County School District

      Jan 2015 - Jan 2016
      Technology Assistant

      Starting out as an internship, I was asked to stay as a temporary part-time employee to help out with on-going projects, and was the lead for the 2016 School District Internship program for the interns that worked at our NOC.Some projects that I assisted on: - Wireless Troubleshooting across 100+ APs in a single site, to resolve a common Dell Latitude/Chromebook issue - DNS/DHCP/IPAM troubleshooting - Create documentation for new items that have been implemented, as well as create SOPs for said items. - Map out an Active Directory infrastructure, including all on and off-site links. Voir moins

    • Florida International University

      Jan 2018 - Jan 2019
      Distance Learning A/V Technician

    • Amazon

      Jan 2018 - Oct 2018
      FC Associate I

      As a fast-paced environment, you have to keep up with new and changing ideas, and improving the end-result of the business, while fulfilling customer orders on a 30 minute, 1, 2, or 3 hour time-schedule.

    • Walmart

      Mar 2019 - Oct 2019
      Electronic Sales

    • Globius Systems LLC

      Oct 2019 - now
      Owner

      Managed Service Provider in the South Florida region

    • The School District of Palm Beach County

      Oct 2019 - Mar 2020
      O/N Datacenter Attendant

      * Overnight support of critical computer systems, monitoring, and management of data center assets and infrastructure.

    • KioSoft Technologies

      Mar 2020 - Nov 2021
      O&M Engineer

      * Provision and maintain a fleet of virtual machines across our entire cloud footprint, as well as manage customer-owned, company-maintained virtual machines.* Architect new environments for customers requiring high-availability for our software solution.* Implement new technologies with our server team to enhance our monitoring and automation workflows.* Engage with vendors, consultants, and key figures to optimize our security landscape.* Performed administrative roles, such as Azure AD cleanup, role access, privileges, and creating groups. Voir moins

    • Trustwave

      Nov 2021 - now

      • DevOps Engineer

        Jan 2023 - now

      • TAC Engineer

        Nov 2021 - Jan 2023

  • Licenses & Certifications

  • Volunteer Experience

    • General Volunteer

      Issued by Forest Hill Community High School(SDPBC) on Jan 2014
      Forest Hill Community High School(SDPBC)Associated with Miguel R.