Sandeep Gehlaut

Experience

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  Unitech Limited

  Jan 2013 - Jun 2013

  Trainee Engineer - IT

  • Project Title: MPLS Implementation and Networking • Type: Real Time• Organization: Unitech Ltd, Gurgaon (Haryana).• Duration: 6 Months• Role : Trainee Engineer• Period : 01st January, 2013 – 30th June, 2013

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  Progressive Infovision Private Limited

  Jul 2013 - Jul 2016

  Desktop Support Engineer

  Client Site:- Genpact BPO, Sec-18, Gurgaon, India.Roles and Responsibilities:-• End User Computing.• Working with HPSM and CADRE Ticketing Tool.• Troubleshoot PST Related issues.• Internet & Network Troubleshooting.• Solving user’s problem regarding their Hardware, Software & Network issues.• Installation & Configuration of all Business Softwares & Application Softwares related to Client - Genpact.• Coordinating with Process Teams for achieving 100% to complete SLA. Show less

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  Wipro

  Aug 2016 - Sept 2019

  Administrator

  Client Site:- Genpact BPO, Sec-18, Gurgaon, India.Roles and Responsibilities:-• Working as a Data Center Support Engineer at Client Site, Genpact BPO, Sec-18, Gurgaon, India (Primarily as Network-L1 and Secondary as Server Management Support).• Act as a SPOC for all Network and Server related issues that are escalated by IT Support Engineers.• Handling Installation, Configuration, Troubleshooting and Managing Servers (Physical, Blade & VM)• Working on Core Switch, Access Switch, Blade and Nexus 2K, Nexus 5K & 7K Switches.• Installation, Configuration, Troubleshooting and Managing Cisco 3750, 4500, 6500 and 2900 series switch according to network.• Coordinate with different Vendors like Data Craft, Dimension Data, and HP for any hardware issue & New Installation and close on time.• Installed Blade Server, Blade Chassis and Blade Switch (HP and Cisco both models).• Installed Cisco USC Blade Chassis and HP Proliant Rack Servers.• Responsible for update all latest approved Patch Services on Servers.• Managing the complete Installation of the Network at new sites, deployment of various Switches, Routers, Server Hardware and Firewalls into Production Network.• Ensuring that all IT equipment complies with industry standards.• Monitoring Network, Analyzing the logs and taking care of any down time of LAN (Wired/Wireless), WAN link and network device failure.• Managing Tape Drives for taking daily, weekly and monthly basis backup of Production.• Preparing Visio Network Diagrams for Management and Client. Show less

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  Team Computers

  Oct 2019 - Feb 2021

  Sr. System Administrator

  Worked in Data Centre Team and handled PAN India & Global Locations Clients.Clients:- Vishal Mega Mart, Uniparts, Aujas, Polycab, Wipro KPM, Thomas Cook, Luminous, TCPL, Innovative Logistics, AYE Finance, SOIL India, Moneyboxx Finance, etc.Roles and Responsibilities:-• VMware and Windows & Linux Administration for troubleshooting, maintenance, new software and vulnerability closure.• Patch and Vulnerability Management.• Closing vulnerabilities reported through IBM BigFix patching, GPO or registry entries.• Handling Incident, Problem, Service Request & Change Management Process and day to day provide RCA & handling of Operational issues in leading Business Critical Calls till the closure.• Windows Server, Domain Controller, Active Directory related work (Account Operator – User/Computer a/c creation, modification, group assignment, OU movement, Password Reset, Account Unlock, etc.) OU Managing & GPO, Exchange Server (Email ID Creations), Maintain Resource & File Servers.• Installations of roles and features and certificates over the servers as per the requirement.• Managing SEPM Tool/Server for OS end security through Symantec Antivirus.• Daily generate Server Monitoring Reports from various Monitoring Tools viz. Nagios, Zabbix, PRTG, etc.• Daily health check-up and monitoring of Citrix Environment and Alerts for Cisco UCS.• Working on Commvault Tool for Daily & Weekly Backup of Servers. Show less

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  NetConnectGlobal

  Aug 2021 - Mar 2022

  Consultant - System
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  Orange Business Services

  Mar 2022 - now

  Sr. Admin - Cloud Ops.