Megan Jacobs

Experience

• 

  Eliot Community Human Services

  Jul 2011 - Feb 2016

  Service Coordinator

  Provided outreach services and comprehensive case management to adults with chronic mental illness. Orchestrated a caseload of 20 individuals with various mental health diagnoses/needs to maintain a healthy living environment in the community. Assisted in creating and implementing treatment plans. Provided support and therapeutic intervention to address barriers preventing achieving treatment plan goals.

• 

  Takeda

  Feb 2016 - Mar 2023

  Patient Support Manager

  Managed a caseload of 180+ patients in the onboarding stages and currently on therapy. Led bi-weekly calls with sales, patient access, and clinical educator partners to accelerate the movement of cases.• Navigated various payer systems to determine coverage barriers.• Established and maintained effective working relationships with key stakeholders.• Trained and mentored incoming team members as a senior member of the team.

• 

  Shire

  Feb 2016 - Jan 2019

  Patient Support Manager

  Patient Services Case Manager for infused medication Natpara. Shire was then acquired by Takeda.

• 

  Sanofi

  Sept 2023 - now

  Case Management Specialist