Mandip Virdi

Experience

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  Vodafone

  Nov 2013 - Mar 2015

  Sales Assistant

  Sales of mobile phones to customers which combine both pay as you go and contracts, and constantly changing approaches to adapt my sales technique for each individual customer to maximise every opportunity to provide the best service every time for every customer without fail Offering exceptional customer service on a day to day basis, both facing customers and in store phone callsTrained on the systems in store to be able to complete new contract agreements, upgrades, new pre pay sales and business contractsBeing confident enough on every system used within the company in order to train all the new staff we have recently recruited, in addition to the high confident system levels I have obtained, I am the store system champion which shows my high level and skill on the system which the company have only recently adoptedHitting sales targets every month consistently month after month on many sectors which include; new connections, upgrades, business contract sales, insurance percentage mix and hitting above our company feedback percentageManaging a team of 7 individuals in store on a daily basis, in order to drive sales and help all the staff members hit target every month continuously with a proven track record to improve colleagues numbers every month after taking time out to individually train and speak to staff on a one to one basis Show less

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  Keystone Group UK

  Mar 2015 - Nov 2015

  Technical Engineer NHBC

  Prepare accurate, competitive and detailed technical quotes based on information received via post, e-mail or fax.Deliver quotes within set timescales to maintain company’s customer service targets.Prepare load assessments and load calculations Specify standard off-the-shelf products, and also custom-made items designed specifically for relevant projects.Prepare lintel calculations at the customer’s request to satisfy building control authority.Answer technical phone queries, whilst serving the customer with the highest level of technical and customer service. Show less

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  Voestalpine Metsec plc

  Nov 2015 - Apr 2017

  • Management of multiple projects (upwards of 10 at a time) via in house system, and completing the required work within set deadlines.• Design of medium rise building structures and secondary structural support systems• Clearly communicate designs and concepts to customers via drawings and calculations• Provide technical support and advice to area sales managers including general structural, fire, acoustic and thermal issues• Representing Metsec at design team meetings and site visits at various locations within the UK and helping clients oversee the installation of our products to the correct standards and building regulations Show less • Management of my own and colleagues projects, through Metsec’s design and sales office• Design and estimate cold rolled steel with the use of in house software• Calculate various loads on structures, including wind loads to provide the most efficient and cost effective solution for the client as well as Metsec• Designs calculated to both British Standards and Eurocodes• Problem and solution finding with existing structures already built• Clearly communicate quotations and designs to customers, as they vary from various countries around the world and have different design/specification criteria• Provide support and advice to the division’s Area Sales Managers Show less

  • SFS Structural Design Engineer

    Aug 2016 - Apr 2017

  • Purlins Design Engineer

    Nov 2015 - Aug 2016
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  Drywall Steel Sections Ltd

  Mar 2017 - Aug 2018

  Lead SFS Structural Engineer
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  2411 Group Ltd

  Jan 2019 - now

  Technical Director