Mark Lewis-Ranwell

Experience

• 

  Lloyds TSB International Retail Banking

  Aug 2005 - Dec 2005

  International New Banking Advisor

  Calling International customers to make them aware of the savings they could be making by opening an International account. My duties also included general admin and keeping databases up to date.

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  Lloyds TSB

  Dec 2005 - Apr 2008

  Customer Service Advisor

  My main tasks were dealing with clients & offering advice on their banking needs. In this role I had to generate new sales leads and chase existing ones by various forms of communication. As my role was heavily customer facing I had to ensure that I had a good knowledge of products and delivered excellent customer service at all times. During my time at the bank I undertook various training courses including telemarketing and customer service courses.

• 

  Dartford CC

  Jan 2008 - Jul 2014

  ECB level 2 cricket coach

  I currently coach for Dartford Cricket Club and I have previously coached the Gravesham and Dartford District Under 12 sides.

• 

  H+H UK Limited

  Apr 2008 - Jan 2013

  Development Co-ordinator

  Estimating housing and commercial projects, undertaking site meetings with our recommended contractors to ensure a good relationship and quality of workmanship, purchasing ancillary items once a project goes live, general admin duties and SAP calculations.

• 

  Safetell

  Jan 2013 - Nov 2013

  Project Support

  Receiving queries from clients and dealing with in an efficient way. Estimating products from specifications and drawings and up-selling where possible.

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  Renson Ventilation & Sunprotection

  Dec 2013 - Oct 2015

  Estimator

  Providing quotations based on client specifications and drawings in a timely and efficient manner. Obtaining prices for non standard products. Troubleshooting issues arising from the supply chain or on site. Internal account management. Being the first port of call for technical enquiries. Updating our CRM system with all projects.Inputting orders on to Sage and raising purchase orders for materials.

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  RENSON Ventilation - Sunprotection - Outdoor

  Nov 2014 - Oct 2017

  In addition to my role as an Estimator for our projects department I am also the Internal Account Manager for our Outdoor products. My duties include:- Providing and chasing quotations- Building a good relationship with our recommended installers - Assisting with any technical queries - Liaising with our recommended installers throughout the order process ensuring that the product meets the clients specification.- Inputting sales orders- Dealing with our production team to make sure that products meet the customers needs and within the agreed timescales- Attending site installations - Analysing data to provide reportshttp://www.renson-outdoor.com/ Show less

  • UK Sales manager (Outdoor)

    Oct 2015 - Oct 2017

  • Internal Account Manager

    Nov 2014 - Oct 2015
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  West Fraser UK

  Nov 2017 - now

  • Key Account Manager

    Nov 2021 - now

  • Business Development Manager

    Nov 2017 - Nov 2021