Benny Ong

Experience

• 

  Financial Link Sdn Bhd

  Sept 2008 - Apr 2011

  Senior Application Developer (Full Stack)

  Key Responsibilities: • Customised and enhanced in-house proprietary e-insurance system (FLAS) that is enrolled by most of the main motor insurance providers in the nation. • Led the development of three Motor Distributor e‑insurance systems (MFIS).• Coordinated cooperative work with client-side developers.• Provided product consultation and training to project partners and customers.• Mentored recruits, providing onboarding orientation and individual technical coaching.

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  Comptel

  May 2011 - Dec 2017

  System Analyst

  Key Responsibilities:• Delivered E2E dynamic OSS (Operations Support Systems) solutions to major communication service providers worldwide via Comptel’s proprietary FlowOne Fulfillment suite.• Identified, designed, and implemented subscriber/service activation and provisioning workflows, including northbound/southbound Integrations that interact with multiple internal and external stakeholders.• Translated high-level requirements and design into more granular design around the product, and provided solutions and technical guidance to the team for delivery.• Worked closely with various stakeholders and functioned as a central point of contact to exchange all technical information in projects. • Mentored new joiners to ensure they were ramped up with the skills and capabilities necessary for quality deliveries.• Part of Sportel Committee which organises events for company-wide participation throughout 2013.• Comptel Value Champion October 2013. Show less

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  Nokia

  Jan 2018 - now

  Key Responsibilities• Plan, organise, lead and oversee technical projects from inception to successful completion.• Adaptable in delivering software releases using Waterfall or Agile methodologies, tailored to each project's specific requirements and nature.• Serve as Scrum Master, driving Agile ceremonies and best practices across project teams. Facilitated sprint planning, backlog refinement, effort estimation, daily stand-ups, sprint reviews, and retrospectives, ensuring efficient use of Scrum artefacts.• Engage in regular six-week-ahead planning with customers, ensuring the team’s objectives aligned with the client's overarching strategic goals.• Acting as the primary liaison between technical and non-technical stakeholders, both internal and external, to ensure seamless communication and alignment throughout the project.• Successfully managed multiple parallel deliveries, leading and coordinating internal and external technical teams to ensure the project's success. Show less Key Responsibilities:• Functioned as a Technical Project Manager / Scrum Master, embedded and drove Agile Scrum ceremonies, best practices, and use of artefacts within project teams, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives.• Conduct customer workshops for requirements gathering, identifying business use cases, scope assessment, and solution design.• Pioneer in developing the industry's latest 5G Slicing Service Orchestration solutions.• Worked on domain enabler as a service project for customers providing design and implementation on Nokia’s cloud-native orchestrator - NOrC.• Delivered E2E proof of concepts covering required/newly released product features from the perspective of customer use cases.• Using 3GPP and TMF standard-compliant interfaces for solution design.• Designed JSON service specifications, and BPMN Camunda flows for service orchestration. Show less

  • Technical Project Manager

    Dec 2024 - now

  • Lead Solution Engineer

    Jan 2018 - Dec 2024