Brian Harman

Brian Harman

VP/GM

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location of Brian HarmanLouisville Metropolitan Area

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  • Timeline

  • About me

    President Kentucky Operations | P&L Responsibility, Leadership

  • Education

    • University of Findlay

      -
      BA Marketing/Economics
  • Experience

    • Alltel Wireless

      Jan 1999 - Jan 2006
      VP/GM

      Directed over 600 employees that included three levels of management. Chaired P&L responsibility for over $500 million in revenue, and $250 million in EBITDA.• Improved employee engagement score by 65% to lead company in improvement. • Delivered Enterprise sales revenue of up to $10 million per year. • Strengthened major account relationships by developing quarterly checklists and meeting with key major accounts throughout state.• Negotiated six union contracts• Replaced over 85% of leadership team. Show less

    • Windstream

      Jan 2007 - Jan 2019

      Led over 400 employees that included three levels of management. Chaired P&L responsibility for over $385 million in revenue, and $215 million in EBITDA.• Negotiated with state of New York to gain Windstream to deploy broadband services into parts of rural state. • Developed private public partnership in Green County, Pennsylvania to deploy fiber based broadband services throughout county. Secured over $3.1 million worth of capital from county to company to aid in deployment ((please confirm)). • Built highly productive team of direct sales reps throughout state. • Improved customer satisfaction percentage by over 80% in three years. • Delivered on net ads and contribution margin throughout years with improvement of 5% margin improvement.• Negotiated 14 union contracts. Show less Windstream was spun off from Alltel Wireless to become and standalone company.Directed over 600 employees that included three levels of management. Chaired P&L responsibility for over $500 million in revenue, and $250 million in EBITDA.• Improved employee engagement score by 65% to lead company in improvement. • Delivered Enterprise sales revenue of up to $10 million per year. • Strengthened major account relationships by developing quarterly checklists and meeting with key major accounts throughout state.• Negotiated six union contracts• Replaced over 85% of leadership team. Show less

      • President OH, PA, NY Operations

        Jan 2016 - Jan 2019
      • Division Vice President

        Jan 2007 - Jan 2016
    • Windstream

      Jan 2020 - Aug 2023
      President Kentucky Operations

      Directed over 500 employees that included three levels of management in operations, marketing, sales, engineering, public relations, labor relations, and legislative affairs. Spearheaded P&L responsibility for over $450 million in revenue and $160 million in EBITDA.• Led operations team to 70% improvement on all operational scorecard metrics, including production, customer service metrics, and NPS scores, while improving employee engagement scores to leading operations teams throughout company. • Developed public private partnerships with Bullitt County and city of Grayson Kentucky to procure over $2 million of capital to aid in deployment of fiber networks.• Developed successful sales plans that improved fiber penetration rates by 30%.• Negotiated two labor contracts during past three years, one with Communications Workers of America and other with International Brotherhood of Electrical Workers achieving lower costs, and better working rules for company.• Improved employee retention metrics each of past three years.• Represented Windstream as brand ambassador by serving on various boards, public speaking engagements, and sponsorship of local events, throughout Kentucky. Show less

    • Trueline Infrastructure Solutions

      Jan 2024 - now
      Director of Operations

      Trueline Infrastructure Solutions is a leading technology enabled infrastructureservices provider, specializing in design, engineering, construction, andcontracting services to the telecommunications and utility industry to buildresilient, reliable next-generation infrastructures. Trueline services establish thebenchmark for safety, reliability, and data-driven decision-making ininfrastructure project construction. With headquarters in Myrtle Beach, SC and68 satellite facilities across the country, Trueline’s services deliver progress andmodern telecom and utilities infrastructure to rural and underserved areasthroughout the United States. Trueline is backed by Grain Management,LLC, ("Grain"). To learn more, please visit www.truelineinfrastructure.com Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Board Member

      Issued by Urban League of Lexington - Fayette County on Jan 2020
      Urban League of Lexington - Fayette CountyAssociated with Brian Harman