Experience

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  Saniprof

  Jan 2007 - Jan 2010

  Technician

  Technician for heating, sanitary and roofing.

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  Vranckeneers

  Jan 2010 - Jan 2011

  Service technician

  Installed central heating systems. Detected and resolved issues related to central heating.

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  Van marcke

  Mar 2011 - Oct 2015

  Sales representative / store vice manager

  Coordinated daily operations of a wholesale for construction materials and HVAC products.• Built sustainable long-term customer relationships • Prepared quotations and negotiated sales agreements• Represented Van Marcke at sales events• Coached co-workers and managed team goals*Listed as Junior High Potential by Van Marcke due to achieved increases in sales revenue.

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  South-east asia

  Mar 2015 - Oct 2015

  Sabbatical

  Traveled Australia and SE Asia. Gained intercultural work experience as Hospitality Assistant at Da Vinci Yacht Charters in Phuket, Thailand.

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  Frigomil

  Nov 2015 - Sept 2016

  Service technician

  Manufactured custom refrigerated displays for specialty stores and installed the displays on-site.

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  Arteveldehogeschool

  Sept 2016 - Jun 2019

  International business management

  Bachelor International Business ManagementGraduated Cum Laude

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  Conceptual studio

  Feb 2019 - Jan 2020

  Project manager

  - Guided non-Vietnamese speaking clients through their web design and development projects.- Managed projects from client acquisition to completion and delivery.- Led clients through the design and development process.- Set up and followed up on project planning in Zoho Projects.- Coordinated outsourced work, including the development of digital animated videos.- Collaborated with digital marketing specialists to set up online marketing campaigns for customers.- Oversaw web design and development projects, including e-commerce platforms for Boncafe/Segafredo Vietnam, Austin Home Interiors Vietnam, and TenTwelve Skincare Germany.- Designed, developed, and launched landing pages for Hello Health Group Malaysia. Show less

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  Brunel

  May 2021 - Nov 2022

  It project manager

  Project Manager at Planon Software- Managed the implementation of the Planon software with private and governmental organizations using a Prince II project methodology.- Led stakeholder meetings and delivered presentations to senior management.- Coordinated daily activities across multiple simultaneous projects.- Monitored project scope, planning, and budgets to ensure alignment with project goals.- Resolved escalations from customers and other stakeholders efficiently.- Facilitated cross-departmental collaboration (sales, support, development, and operations) to enhance customer experience and service. Show less

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  Intix

  Nov 2022 - now

  Project manager

  Leading the implementation of the INTIX Payments Warehouse and INTIX Payments Track and Trace solutions with banks and financial institutions globally.- Overseeing the INTIX professional services program for a ,global top 10, Tier 1 bank, ensuring seamless implementation and client satisfaction.- Managing the presales cycle, including developing accurate project estimates and managing budgets to ensure timely and cost-effective project delivery.- Coordinating daily activities across multiple simultaneous projects.- Spearheading stakeholder meetings and delivering presentations to senior management.- Monitoring project scope, planning, and budgets to ensure alignment with project goals.- Resolving escalations from customers and other stakeholders efficiently.- Facilitating cross-departmental collaboration (sales, support, development, and operations) to enhance customer experience and foster a cooperative environment.- Identifying and implementing continuous improvements to optimize project processes and enhance overall efficiency. Show less