Experience

• 

  Walgreens pharmacy

  Aug 1984 - Jul 2001

  Assistant manager

  Managed 20+ employees in a retail setting, customer service, daily bookkeeping, inventory, budgets, mdse. ordering, merchandising, shipping/receiving.

• 

  Avaya

  Jul 1997 - Nov 2004

  Production specialist

  Manufacturing - manual and machine assembly of communication products. High voltage quality testing and documentation. MSDS and ISO documentation clerk for multiple departments. Fork lift driver for cabinet delivery. Packing / shipping of heavy-weighted materials.

• 

  On-line imaging

  Jan 2001 - Jan 2003

  Scanner

  Data Entry, High-Speed Document Scanning

• 

  Ps technology / union pacific

  Feb 2005 - Oct 2024

  • Associate Systems Consultant

    Oct 2018 - Oct 2024

  • Senior Project Analyst / Business Analyst

    Feb 2005 - Oct 2024
• 

  Union pacific railroad

  Feb 2005 - Sept 2009

  Shift manager of 25+ employees dispatching crews for the Western Region. Implemented software for Crew Management and TImekeeping. Data input, testing, and implementation of new software in a 24/7 call center. Training and monitoring crew dispatchers to ensure that there is no productivity loss during implementation.

  • Western Region Operations Manager

    Oct 2007 - Sept 2009

  • Systems Implementer

    Feb 2005 - Oct 2007
• 

  Union pacific railroad

  Feb 2010 - Sept 2014

  Internal technical support for Crew Management. Support includes software issues, hardware issues, testing, project management. Supervision of 30+ employees on shift work, call center environment, assuring crew dispatch 24/7.

  • Internal IT Support

    Aug 2013 - Sept 2014

  • Crew Operations Manager

    Feb 2010 - Jul 2013
• 

  Ps technology

  Sept 2014 - Oct 2024

  Customer fulfillment are of the Commercial Products division of PS Technology, managing quality assurance and final certification testing of all commercial software that is distributed. Developed the testing standard that is used as a foundation for quality assurance testing. Creating, executing, and automating testing to ensure that all software and applications delivered meet or exceed the developed standard.

  • Software Systems Consultant

    Aug 2021 - Oct 2024

  • Associate Systems Consultant

    Jan 2018 - Oct 2024

  • Project Analyst

    Sept 2014 - Oct 2024
• 

  Election systems & software

  Oct 2024 - now

  Quality assurance manager