Experience

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  Texas woman's university

  Aug 2021 - now

  Digitized and maintained donor information across 30+ databases, ensuring accurate processing and categorization of various files ranging 20+ years. Assisted in the planning, setup, teardown, and execution of alumni events, fostering alumni engagement and strengthening university ties. Analyzed alumni engagement data from 300+ surveys and emails, providing actionable insights that increased event participation by 25%. Delivered front-line technical support to 200+ library patrons weekly, reducing average issue resolution time by 10 minutes through efficient troubleshooting.Processed, digitized, and cataloged 120+ specialized collections, improving electronic access by 30% and enhancing the user experience for 500+ students.Managed inventory and organization of unique library collections, including shelving, shifting, and handling new acquisitions.

  • Student Assistant at University Advancement and Alumni Office

    Jan 2023 - now

  • Student Assistant at Blagg-Huey Library

    Aug 2021 - now
• 

  Jll technologies

  Jan 2024 - Aug 2024

  Sales engineer intern

  Conducted in-depth market research, identifying 10+ potential clients and emerging industry trends, which resulted in a 20% increase in targeted outreach effectiveness.Shadowed and analyzed 10+ technical presentations and product demonstrations to prospective clients,successfully securing 3 new client accounts valued at over $1.5 million.Gained hands-on experience and deepened my expertise in industry-leading software such as Archibus, Corrigo, Maximo, Tririga, and Envizi, which significantly advanced my knowledge of integrated workplace management systems (IWMS) and their strategic applications in business solutions.Researched and implemented AI-driven tools to optimize the workflow of the Business DevelopmentRepresentatives (BDR) team, leading to a measurable increase in efficiency and productivity.Developed customized proposals and presentations tailored to client needs, showcasing JLL Technologies' solutions and facilitating informed decision-making for 10+ potential clients.Collaborated with cross-functional teams including solutions strategy, account executives, delivery, and implementation teams to ensure seamless solution integration and address client feedback, improving overall customer satisfaction. Afișează mai puține