Experience

• 

  Yurika global bpo services

  Jun 2018 - Jul 2019

  Tele-agent

  • Responsible for successfully managing large amounts of inbound & outbound calls, close to, 100 calls daily.• Handled cold calls into warm calls • Entering patient information and demographics into information systems. • Collections on past due accounts,on insurance premiums. • Ensuring customer satisfaction with medical related issues and prescription benefits.

• 

  Virgo bpo services

  Sept 2019 - Jan 2020

  Sales executive

  Skills: Customer Service; Outsourcing; Cold Calling; Empathy; Ability to Handle Pressure; Problem Solving; Product Knowledge; Multitasking; Active listener; Inbound & Outbound

• 

  Ampcus inc

  Aug 2021 - now

  Responsibilities:• Served for Contract (C2c & W2), Contract to hire and Full-time jobs according to the requirement.• Worked with Implementation Partners as well as with Direct Clients.• Worked as a Techno-functional recruiter• Strong ability to build and maintain solid professional relationships.• Proficient in recruiting techniques like Cold Calling, Networking and Internet based recruiting tools• Strong drive for results with the ability to operate successfully in a team based environment.• Good Negotiation and Closure skills with strong emphasis on Candidate Relationship management.• Schedule appointments between clients and candidates.• Expertise with VMS / MSP for Contingent Workforce Management.• Experienced in sourcing resumes through various channels & job portals such as TechFetch, CareerBuilder, Dice, Monster, Indeed, LinkedIn, etc.• Well versed with US Tax terms (W2, C2C) and Visa types GC, H1B, TN, EADs• Keeping a well maintained submission track record to make sure we are heading in right direction and to achieve per-defined goals.• Responsible for report generation weekly / monthly reports for review by the management• Used Job Diva for tracking all candidates as well as updating information on candidates profile, on boarding as well as used it to source and recruit within the ATS (Application Tracking System). Also used social media and other networking tools to pull in both active and passive candidates.• Establish and maintain a solid working relationship with managers as well as determine the needs of the managers, and develop and implement numerous sourcing strategies, including referral generation, position postings, direct sourcing/cold calling, sourcing from resume databases, creative idea generation, etc. Show less

  • Senior Talent Acquisition Specialist

    Jun 2024 - now

  • Talent Acquisition Specialist

    Feb 2022 - Jun 2024

  • Talent Acquisition Associate

    Aug 2021 - Feb 2022