Manuel Ocansey

Experience

• 

  Bank of Africa Ghana Limited

  Jun 2009 - Aug 2009

  Customer Service Specialist

  ¥ Promoted services of the bank, introducing 20 new customers to Bank of Africa¥ Supervised and managed social media platforms of the bank¥ Provided customer service support to reduce waiting time in queue for customers¥ Administered and opened accounts for new customers of the bank

• 

  Global Cargo Logistics,S.L.

  Jun 2012 - Aug 2012

  Executive Assistant Operations

  ¥ Inspected and supported on-time clearance delivery of freight goods for clients, enhancing customer relationships¥ Facilitated and maintained social media presence of the company by actively engaging stakeholders on media sites¥ Logged and classified accounts providing detailed and user-friendly account reports for company

• 

  Ghana Ports and Harbours Authority

  Jun 2016 - Aug 2016

  Transport and Logistics Analyst

  ¥ Promoted safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual company drivers¥ Direct investigations to verify and resolve driver issues¥ Prepared weekly and monthly reports on the state of vehicles and nature of driving

• 

  McDan Shipping Company Ltd

  Aug 2016 - Sept 2017

  International Sales Specialist

  ¥ Won import clearance jobs and export jobs to the tune of $50,000¥ Solicited for businesses and International Partnership through online platforms and networks¥ Handled cargo for several major clients that import and export frequently¥ Won major clients through local sales and marketing.

• 

  Kharis Logistics

  Mar 2017 - Jun 2019

  Co-Chief Executive Officer

  I look for businesses and potential clients who need logistical needs be it import or export. We provide a variety of services such as Customs Brokerage, Sea and Air Consolidation amongst others. We provide services and logistic solutions that are reliable, sustainable, cost effective and enable our customers to be successful.

• 

  Insel Communications - A Dentsu-Aegis Network Affiliate

  Sept 2017 - May 2018

  Client Service Executive

  ¥ Co-ordinated and handled the AirtelTigo merger¥ Developed and maintained existing client relationships¥ Directed development of client-customized solutions¥ Developed concepts for advertising and promotional campaigns

• 

  Occupational Management Limited

  Sept 2018 - Jun 2020

  Business Development Specialist

  •Be able to sell the company’s entire service portfolio by proactively seeking out new clients and revenue streams across the portfolio.•Research market, source potential new clients and arrange meetings with the key HR personnel C-suite•Ability to communicate business value and return on investment of our services•Prospect for new accounts and generate new leads from the various sources

• 

  BAT

  Aug 2020 - now

  - Develop marketing strategies aligned with the brand strategy- Act as the key liaison between product development and buyers- Maintain customer relationships for future purchases- Cultivate programs that ensure products sell in-store • Monitor and forecast market outlook and sales trends• Measure the effectiveness of marketing programs and strategies• Preparation and presentation of reports to management and distributors• Prepared detailed reports on consumer behaviour and competitor activities

  • Trade Marketing Representative

    Jan 2022 - now

  • Market Research Analyst

    Aug 2020 - Dec 2021