Experience

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  Nokia

  Sept 2013 - Jun 2014

  Repair and rework engineer

  • Responsible for the repair functionality of the mobile products, further analysis failure product, guidance trouble shooting document.• Provide support for testing which includes quality testing, unit testing, and software testing.• Responsible for the analysis and development of the new product project. • Estimate equipment supply for repair new product depend on production volume• Operating hot blow machine, Fine-tech machine, soldering machinewhich use for repair purposes• Worked at Nokia Beijing and Dongguan factory for few months to handover technology, equipment related to mobile from china to Vietnam. Show less

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  Microsoft mobile

  Jun 2014 - May 2016

  Repair and rework team leader

  • Responsible to manage a group of repair functionality of the engine which is failure rejected on the production, such as assembly, warranty or customer return for repair.• Control system condition, set priority level for repair's product.• Calculated scrap cost for repair activity.• Monitor repair activity and should be investigating and find out product issues and provide report to another department.• Responsibilities include testing to ensure quality of product after repair.• Monitor and arrangement task for employees in daily. Show less

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  Electro scientific industries, inc.

  Jun 2016 - now

  Service engineer

  • Perform the onsite installation, training, preventative maintenance, upgrade and repair of our complex laser and optical systems• Regular maintaining system include electrical and optical part. Measure Uv power, IR power to solves problems related to power low, process quality.• Diagnose laser beam at laser output at any optics stage require to understand the problems related to laser beam or optics.• Assist customers to use ESI equipment, provide technical support via phone and email.• Implement all safety regulations during working with laser.• Effectively implement daily service task by following the defined process and follow up till it is closed.• Reporting to Regional customer service manager, report problems oversea to technical support. Show less