Experience

• 

  Teliasonera

  Jan 2003 - Jan 2004

  Thesis worker

  - Analysis of technical capabilities of the virtual agent (chatbot) used for Customer Service- Behavioral patterns of virtual agent users and their reactions.- The work resulted in a Master's thesis published at Karlstad University.

• 

  Egmont

  Jan 2004 - Jan 2006

  Project manager

  - Technical evaluation of websites in connection with acquisitions.- Concept development of new websites with young people as the target group.- Editor for the PhoneZone magazine with a circulation of 370 000.

• 

  Betapet ab

  Jan 2004 - Jan 2019

  Founder

  Started the gaming company Betapet together with two friends. Betapet is the largest word puzzle community in the Nordics with 600,000 members. The word game can be played in a web browser (betapet.se) or with an app for phones and tablets (iOS, Android).Responsibilities:- Project management and business relations.- Conceptual design and UX.- Development of website and community.- Database design (50+ million lines and 100+ queries/s).- Integrations to game client (React), iOS and Android apps.- Security and vulnerability management.Highlights:- Awarded "Top 100 Website" twice by IDG Internetworld.- Licensing "Ordspill" to Schibsted between 2008-2014. Show less

• 

  The øresund bridge consortium

  Jan 2006 - Jan 2018

  The IT department's representative for implementing digitization projects in order to make the company more efficient through automation and thereby reduce manual labor.- Understanding of the business' potential for improvement.- Transform the needs of the departments into technology.- Coordination with consulting partners.- Responsible for PCI DSS compliance at Merchant level incl. audit.Highlights:- Implementation of Microsoft Dynamics 365 CRM and Adobe Campaign in Azure Cloud.- Implementation of Data Warehouse platform with Power BI and BizTalk.- Pilot study to use camera-equipped drones in order to identify cracks in the bridge structure. Show less Led medium to large complex technical projects throughout all phases of the project management life cycle. The work was carried out with both internal and external resources.Responsibilities:- Activity and resource planning.- Organizing and motivating a project team.- Controlling time management.- Cost estimating and developing the budget.- Ensuring customer satisfaction.- Analyzing and managing project risk.- Monitoring progress and stakeholder management.- Managing reports and necessary documentation.Highlights:- Corporate website with self service for the company's approx 500,000 customers.- Implementation of Cisco IP PBX (Customer Service Call Center).- Digitization of the emergency telephones along the bridge roadway.- Traffic announcement system for customers (via SMS, Email, Web, Digital signs etc).- Campaign websites to increase travel across the bridge. Show less

  • Business Developer

    Jan 2015 - Jan 2018

  • Senior Project Manager

    Jan 2006 - Jan 2015
• 

  Dibs payment services (acquired by nets)

  Apr 2018 - Mar 2020

  Development manager

  Part of DIBS Tech Management Group with responsibility for the IT strategy and several Payment Platforms.Responsibilities:- Technical owner for a Payment Platform.- Manager responsibility for Scrum teams in Denmark.- Driver of outsourcing with offshore teams in Romania.- Planning and coordination of upcoming projects.- Mentoring and coaching with team members.- Responsible for budget and cost monitoring.- Responsible for hiring external consultants.- Responsible for development processes and procedures.- Drive initiatives related to technology and processes.- Internal coordination within the organization.Highlights:- Developed DIBS IT strategy with Tech Mgmt Group.- Successful outsourcing with Feature teams in Romania.------------------DIBS Payment Services was the market leader in the Nordic region within e-com and payments. The company with its approximately 100 employees was acquired by Nets and became fully integrated into Nets Group in 2020. Show less

• 

  Nets group

  Mar 2020 - now

  Engineering manager

  Working in the eCommerce unit with a focus on building a new European Payment Platform.Responsibilities:- Manager responsibility for scrum teams in Denmark.- Driver of outsourcing with offshore teams in Poland and India.- Responsible for budget and cost monitoring.- Planning and coordination of upcoming projects.- Mentoring and coaching with team members.- Responsible for planning and hiring external consultants.- Responsible for development processes and procedures.- Drive initiatives related to technology and processes.- Internal coordination within the organization.Highlights:- Successful outsourcing with development teams in Poland and India.- Agile transformation with implementation of SAFe.------------------Nets specializes in managing digital values and has about 3,500 employees in 19 countries. Nets Group holds brands as e.g. Nets, Concardis, Paytrail, P24, Dotpay, MitID, Storebox and Ratepay. Nets is since the 1st of July 2021 part of the Nexi Group - the largest Paytech Group in Europe with 10,000 employees. Show less