Experience

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  Nahil computers

  Dec 1998 - Feb 2002

  System engineer

  Hardware Support for HP, Compaq, calcomp, Roland, Epson, Emitac Systems

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  Hp enterprise services

  Feb 2002 - Jun 2006

  Hpce

  HP Service Center Incharge- taking care of all the technical issues and fixin for Eastern Region- Total operation was managed totally by HP Service, we were using HP FIREMAN system to log and manage the Service calls....

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  Nahil service center

  Jul 2006 - Feb 2008

  Technical support manager

  Managing and leading a team of qualified Engineers of diffrent specialities, closely monitoring and supporting the team to close the case within the time limit, monitoring KPI, Managing relationwith HP, other vendor to achive both of our goals, maintaining the credentials required.and do the activities for customer satosfaction and improving the Service Center Business.

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  Nahil computers

  Feb 2008 - now

  Managing the Total EMC Product Portfolio.. and Solution's, main focus on Storage, Virtualization, BRS, Cloud Technologies... Managing the Comercial /Customer Engagements, Preslaes and Post sales Activities I do Pre-sales activity on HP Servers, Storage Products , desigining Solution that appropriate to the customer and support the sales team to win the deal... HP Product Support/Pre-Sales

  • Dell Technologies Enterprise Product Manager

    Jan 2020 - now

  • EMC Product Manager

    Feb 2010 - now

  • HP Technology Consultant

    Sept 2009 - Feb 2010

  • HP Product Support

    Feb 2008 - Nov 2009