Eliesa Nonu Rigamoto, ITIL, VCP

Experience

• 

  VT Solutions

  Jul 2010 - Oct 2010

  IT Attachee

  PC and laptop diagnose and repairAssist in cabling projects.Printers and multimedia repairs.

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  Air Terminal Services Fiji

  Jan 2011 - Jan 2012

  IT Support

  - Assist Networks Administrator with network related issues.- Server migration 2003 to 2008 platform- User account management -Active directory- Creating new user accounts, resetting password. Setting group policies.- PC and laptop repair and software, OS installations.- Printer troubleshooting and repair- Provide helpdesk support via email, over the phone with regards to email, printer and software issues.- Cable testing, sniffing, ethernet port crimping, cable terminations. Show less

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  Fiji National University

  Jan 2014 - Feb 2015

  ICT Technician

  - Provide end user support to clients with regards to PC, Email(Outlook), printer/scanner/photocopier/fax issues, software/hardware problems.- Manage and maintain Computers in labs- PC diagnosing, troubleshooting & servicing. - Software and Operating System installations, Windows 7, Windows 8.- Video conference setup - Polycom- Servicing and fixing of printers, scanners, photocopiers.- Fixing and trouble shooting multimedia projectors- Assist in cabling projects- Termination of cat5, cat6 cables, ethernet ports.- Provide remote assistance to end users and staff with regards to email, MS office, printer issues.- Antivirus installations, upgrades. Show less

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  Ministry of Employment, Productivity and Industrial Relations

  Feb 2015 - Sept 2018

  ICT Technician

  IT supportAdministrationStructured cabling, crimping terminationNetwork troubleshootingPrinter configuration and sharingPC maintenance and troubleshootingISO 9001 procedural complianceISO 27001 exposureProjector maintenanceTelephone support Analog/Digital/IPSupport for Windows XP, Windows 7, Windows 10, MacOS Apple platforms

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  BSP Financial Group Limited

  Sept 2018 - now

  • Infrastructure Engineer

    Apr 2024 - now

  • Associate Systems Engineer

    Apr 2021 - Apr 2024

  • Associate IT Client Support Engineer

    Sept 2018 - Apr 2021