Experience

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  China telecom corporation limited

  Jun 2008 - Sept 2008

  Information technology consultant (intern)

  Responsibilities:• Identifying and selecting different IPTV service packages for clients• Actively learning new products features, cooperating with the sales team• Collecting customers’ feedback and liaising with specialists to improve the service• Applying company systematic protocol to enhance sales and serving capabilities

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  Shanghai extry-exit inspection and quarantine bureau

  Jun 2009 - Sept 2009

  Materials technician

  Responsibilities:• Learned and applied GB national quality standards on experimental design• Made on-site inspection and collected testing samples, complied with the instruction of the department procedures• Liaised with senior technicians, professional engineers, conducted tests at the lab • Collected data and supported professionals for reports writingAchievements:• Well developing research skills and practical skills• Had a fundamental knowledge of lab technology, including NDT testing, Nano !indentation, SEM, tensile testing, etc. Show less

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  Shanghai university of engineering science

  Jan 2010 - Mar 2013

  Responsibilities:• Managed and prepared equipment, tools, chemicals and other materials for testing• Helped to maintain compliance with relevant Work, Health and Safety procedures• Assessed and made recommendations on upgrading and purchasing of equipment and consumables• Prepared and drafted project documentation and reported to supervisor• Delivered tutorials and equipment manual training to undergraduate students, !including Tensile testing, SEM, NDT and NanoindentationAchievement:• Being involved and contributed to Q235 carbon steel material testing project, coordinated with clients including BAO STEEL, GE (General Electric), and gave the testing interpretation Show less

  • Assistant to the President

    Feb 2011 - Mar 2013

  • Materials Lab Technician

    Jan 2010 - Feb 2011
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  Friendly grocer

  Jul 2013 - Nov 2017

  Deputy store manager (part time)

  Responsibilities:• Maintaining the daily business running by using World Smart Grocery Manager Software• Delivering customer service and placing customers at the center• Conducting daily financial settlement • Checking, recording and reordering goods inventory • Liaising with warehouse for introducing new products

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  The university of queensland

  Jul 2014 - Jul 2015

  Materials technician

  Responsibilities:• Being part of nano-additives water-based lubrication research team• Investigated hot rolling lubrication research breakthroughs in the industry• Identified methodology, designed experiment plan and testing samples by using mechanical tribology and materials property knowledge• Performed specialized tests, collected and analyzed data by Taguchi Method• Recorded testing procedures, and drafted technical reports to project supervisor• Interpreted test results, and provided technical advice to external clients, such as BAO STEELAchievements:• Being specialized in using UMT (Universal Mechanical Tester) from BRUKER• Figured out the best sample formula among Fe, Al, and Si-based nanoparticles, after running tests and analyzing data. Provided constructive technical advice. • Distinctive award for reports and thesis Show less

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  Lux holdings, lj pacific

  Dec 2017 - Dec 2019

  Project engineer, assistant project manager

  Responsibilities:• Developed and applied PM systematic filing system to manage various project documentation• Reviewed architectural and mechanical drawings, read energy, acoustic reports and researched industry standards, including NCC/BCA• Calculated quantity and estimated project total cost by using an internal system• Liaised with suppliers, clients, and engineers for project discussion and mortification• Prepared tender documents, including contract clauses, price quotation, invoicing documentation• Identified and selected products for customers, and providing price quotations• Used AutoCAD to draft facade and joinery products drawings, in consultation with suppliers, engineers, and customers• Regularly checked to ensure that the testing of imported glazed facade products met NATA testing AS 1288, AS 2047 standards and requirements• Organized shipping and customs clearance with logistics agency• Provided after-sale service to clients to ensure repeat businessAchievements:• Well developed project management skills, including using Gantt chart• Cooperated closely with St Hillier's builder and provided the aluminum glazed facadematerials tender documents for NSW Education Department projects, including Kent Road Public School Redevelopment, St Ives High School Sports Complex, !and Monaro High School Redevelopment.• Coordinated with Hutchinson Builders for the product testing, delivery, and installation during the construction of G3 Apartments project at Macgregor• Successfully provided price quotation, sales contracts, construction materials delivery, installation and after-sale service for Springwood Bright Future Early Education Centre and 6 residential projects. Show less

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  Westpac

  Dec 2019 - now

  All personal and business banking and lending virtual and remote services for customers across the country. Especially servicing in multi site banking needs, and complex business KYC IDV servicing and sales. Sales and servicing on personal and business banking customers everyday banking, short/long term borrowing, home lending, general insurance, bank guarantee and wealth etc from local community

  • Virtual Personal Banking Specialist

    Jun 2022 - now

  • Personal Banking Generalist

    Apr 2021 - May 2022

  • Personal Banking Advisor

    Dec 2019 - Mar 2021