Experience

• 

  Wells fargo

  Oct 2014 - Mar 2016

  Teller
• 

  T-mobile

  Mar 2016 - Oct 2020

  Mobile expert / rsa

  Provided exceptional customer service by addressing account inquiries and facilitating new purchases, ensuring a positive customer experience.Collaborated closely with cross-functional teams and district leaders to strategically promote and introduce top products to both new and established customer segments, contributing to increased sales and customer loyalty.Offered in-depth, personalized guidance to customers on the latest smartphone technology and features, enhancing their understanding and satisfaction with their devices.Stayed current with the ever-evolving landscape of smartphone technology, including offerings from industry leaders like Apple and Samsung, enabling me to provide valuable insights and recommendations to customers Show less

• 

  Everwatt lights

  Oct 2020 - now

  Spearhead a high-performing team of Energy Advisors, overseeing their activities to streamline operations and optimize energy cost savings for clients.Conducted meticulous facility assessments, utilizing floor and ceiling plans to pinpoint areas with energy optimization potential, resulting in enhanced energy efficiency.Methodically calculated energy savings in terms of both monetary savings and kilowatt-hours (kWh), delivering clients clear insights into the financial advantages and environmental impact of energy-saving measures.Developed comprehensive retrofit proposals, including ROI analysis based on projected savings outcomes, empowering clients to make well-informed decisions regarding energy-efficient investments.Maintained ongoing client engagement by offering valuable insights into their sustainability objectives, aiding in the refinement of strategies and the optimization of energy consumption for long-term success. Show less

  • Senior Energy Analyst

    Jan 2023 - now

  • Energy Advisor

    Oct 2020 - now