Jose Napoles

Experience

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  Linebarger Goggan Blair & Sampson, LLP

  Apr 2007 - Sept 2007

  Debt Collector/ Medical Insurance Coordinator

  -Handled collections on accounts belonging to Stroger Hospital, Cook County, and to the Illinois Department of Revenue/Tollway. -Performed tasks related to budgeting and proposing payment plans for debtors.-Provided insured debtors with appeals pertaining to denied coverage for medical expenses and backed IDPA coverage for debtors on public aid.

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  Waterton Associates

  Sept 2007 - Sept 2012

  Community Manager/ Assistant Community Manager

  As Community Manager:-Responsible for a 285 unit asset and the employees tasked with its upkeep, lease, and promotional activities. -Created, monitored, and forecasted budgets for asset; expectations exceeded with positive variances through implementation of original ideas. Responsible for monthly variance reports and market surveys. -Tasked with creating, evaluating, and negotiating bids and proposals from vendor related services.-Developed in office procedures for completion of day to day tasks to increase yearly efficiency in completion of maintenance responsibilities, projections in budget, and customer satisfaction. As Tower 1 and 2 Manager/Assistant Community Manager:-Performed retention services for over 1,000 units by addressing complaints, anywhere from maintenance issues to lease agreements, with a positive and professional outcome.-Maintained accounts receivable information in database (Yardi).-Processed/ Coordinated move ins, move outs, lease cancellations, and payments. -Handle collections on account balances remaining for past residents.-Assisted property with the upkeep of rentals by touring, processing, and obtaining necessary documents for applicants to become residents.-Aided and served as leasing consultant/move-in coordinator. Familiar with LRO. Show less

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  The Habitat Company

  Oct 2012 - Dec 2017

  Regional Manager

  -Responsible for eleven apartment buildings (2,765 units) and the employees tasked with its upkeep and lease. -Supervise and train Community Managers on day to day site operations and benchmarks for achievement. -Create, monitor, and forecast budgets for assets; expectations exceeded with positive variances through implementation of original ideas portfolio wide. -Implement, monitor, and audit numerous policies and procedures at multiple sites. Responsible for various monthly reports in relation to accounts payables and receivables. -Create scopes of work and manage several capital projects for multiple sites, with multiple vendors, whilst obtaining best pricing.-Develop outreach and conduct networking activities to obtain best qualified candidates for multiple positions required at communities. Show less

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  City Club Apartments LLC

  Dec 2017 - Jun 2018

  Executive Manager
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  Monroe Residential Partners LLC

  May 2018 - Jul 2018

  Property Accountant
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  Atlantic Realty Partners

  Jul 2018 - now

  Community Manager