Sofia Muchmore

Experience

• 

  St. Edward's University

  May 2003 - Jul 2003

  Research Associate

  - Conducted research on mating behaviors of Bembecinus neglectus (Digger wasps)- Observed and timed mating activities- Recorded sizes of prey and provisioning frequency- Tracked movement of species- Conducted statistical analysis of data- Wrote and presented scientific paper

• 

  Austin Symphony Orchestra

  Jun 2005 - Aug 2006

  Assistant to Director of Development

  - Produced and submitted large grant proposals- Organized events for corporate sponsors and board members- Produced and submitted end of project reports to donors- Maintained grant deadlines calendar- Developed and maintained relationships with corporate sponsors and board members- Delegated tasks and supervised interns

• 

  Center for Tropical Ecology and Conservation

  Oct 2007 - Jun 2008

  Information Coordinator

  - Assisted with fundraising activities- Co-created and edited bi-annual Tropical Newsletter using Microsoft Publisher- Created advertising for events- Maintained and updated current website- Maintained Tropical Library- Assisted students in updating online profiles- Listed grants and jobs available to students on "First Class" (Antioch's internal email system)

• 

  BioDiversity Research Institute

  May 2009 - Aug 2009

  Seasonal Field Biologist

  - Mist-netted and banded bats- Took blood and fur samples from bats to be tested for mercury- Put radio tags on bats and tracked bats to roosting and foraging sites using radio-telemetry- Counted emerging bats from roost locations- Collected spiders, mayflies and bass to assist with another project

• 

  Western EcoSystems Technology, Inc.

  Aug 2009 - Oct 2009

  Seasonal Field Biologist

  - Surveyed night-time migratory patterns of birds and bats using land-based marine radar and night vision goggles- Entered data using an Access based database- Maintained upkeep of equipment- Managed day to day logistics

• 

  Western EcoSystems Technology, Inc.

  Apr 2010 - Jun 2010

  Seasonal Field Biologist

  - Used radar and night vision goggles to survey for migratory birds and bats traveling at night- Serviced and maintain bat detectors and song bird recorders- Entered data using an Access based database- Maintained upkeep of equipment

• 

  National Ecological Observatory Network

  Jun 2010 - Jul 2010

  Seasonal Field Biologist

  - Collected mosquito samples using 3 different types of traps- Collected ground beetles using pit fall traps- Sorted and prepared samples for shipping

• 

  North East Ecological Services

  Sept 2010 - Sept 2010

  Independent Contractor

  - Mist-netted bats- Took standard measurements, sexed, aged and banded bats- Conducted acoustical survey

• 

  BioDiversity Research Institute (BRI)

  Sept 2010 - Mar 2011

  Assistant to Mammal Program Director

  - Wrote reports pertaining to mercury bio-accumulation in bats and other bat related research- Performed statistical analysis of mercury and bat data using JMP 7- Conducted bat related field work

• 

  Student Conservation Association

  Mar 2011 - Sept 2018

  - Daily administration and support of SCA’s Salesforce database including but not limited to managing user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations- Developed and created customized reports and dashboards- Created and documented application requirements by working together with program staff- Managed the software testing processes, which included devising test plans, creating test cases, establishing protocols and appropriate testing environments- Provided recommendations for process improvements Show less

  • Salesforce Support

    Apr 2016 - Sept 2018

  • AmeriCorps Program Manager

    Jun 2012 - Mar 2016

  • Communications Assistant

    Nov 2011 - Jun 2012

  • Northeast Placement Coordinator

    Mar 2011 - Jan 2012
• 

  Action for Healthy Kids

  Sept 2018 - May 2022

  - Serve as Product Owner for large scale projects, including a re-launch of our customer portal in Lightning Experience Cloud- Rolled out Multi-Factor Authentication for all end users- Designed and deployed a new engagement score system that allowed for more efficient score assignments of external constituents- Rebuilt old Workflows and Process Builders in Flows- Complete annual computer and software audits for the full organization- Manage organization-wide KPI scorecard in PowerBI Show less - Provided daily administration and support of AFHK’s Salesforce CRM including user and security management, customization of objects, preserving data integrity and automated processes- Installed and manage third party applications from the AppExchange, such as LearnTrac from Appinium, Formstack and DocuSign- Served as Product Owner for large scale projects, including the migration of a second Salesforce Instance into our existing CRM.- Migrated the full organization over to Lightning- Setup and maintained Sales Paths allowing our Fundraising team to visually see progression of opportunities- Completed a database cleansing project where I merged over 10,000 duplicate record using the Apsona Deduce tool Show less

  • Senior Manager, Data and Technology

    Jan 2021 - May 2022

  • Database Manager

    Sept 2018 - Jan 2021
• 

  Agile Cloud Consulting

  May 2022 - now

  • Senior Manager, Delivery

    Nov 2024 - now

  • Manager, Delivery

    Oct 2022 - Nov 2024

  • Consultant

    May 2022 - Oct 2022