Ru Knight

Experience

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  Paper chase

  Jan 2010 - Jan 2012

  Sales Assistant

  I started as a Sales Assistant working part time during my studies at university, my main duties and responsibilities were, till work, where I was able to do refunds, exchanges and a range of different processes normally only senior members of staff had the responsibility to do, this allowed me to support the management when needed.Customer Service was key to Paperchase, we strived to maintain a high level of customer satisfaction, I received 100% from a secret shopper for my customer service.I was responsible for continuous stock management and to ensure visual merchandising was up to date and to shop standards, providing suitable replacements for anything unavailable and ensuring all items were priced correctly with the right point of sale. After I finished my studies I was promoted to Senior Sales which is part of the management team, I helped co-ordinate staff by managing tasks, manage stock take on a higher level such as preparation for sales, sending back old stock, dealing with any faulty items and preparing for visual merchandising, I confidently managed the shop on my own including opening up which including entering the float to each till, ensuring all was correct, readying the shop for customers, setting hourly targets and tasks to help achieve these, managing the team ready for the day ahead and following up with the previous days accounts., I cashed up organised the float ready for the next and processed the daily admin to ensure everything was accounted for including any deficits, petty money used and evidencing any refunds, exchanges and enquiries. After every cash up an update would be left for the next person in which would show the updated figures and tasks completed, set and any other important information regarding the shop. Show less

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  House of Sunny

  Jan 2012 - Jan 2012

  Intern

  The internship involved working alongside the designer to create several graphic designs and artwork pieces.

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  Sophia Victoria Joy Ltd

  Sept 2013 - Jan 2015

  Laser cutting Technician

  Operating within many areas of the company, from efficiently packing orders, communicating with suppliers and capitalising customer enquiries. Responsible for supervising the laser cutting operation and the management of the team in the workshop. Governing stock levels and the predicted future sales to use resources to their highest efficiency.

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  Winchester School of Art

  Jan 2015 - Dec 2015

  Technician

  To assist and enable the students in their learning, supervise workshops at BA and MA level, utilising materials and resources to maximise the university’s allowance, ensuring the legal requirements were met and health and safety was maintained throughout. Prioritised a varied workload to ensure best outcome for both students and the school. Assisted the installation of exhibitions by providing support and encouraging creative problem solving. Previous expertise and experience generated multiple workshops to challenge and support a range of capabilities and language abilities. Show less

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  Olivia Knight Designs

  Jan 2015 - Aug 2017

  Owner, Designer

  I produced a range of products from cards, wrapping paper and party wares to jewellery, cushions and tea towels. My designs are made from my own illustrations and found imagery combined with type-faces. I have produced all my own packaging and promotional products in line with my brand image. As well as selling through Etsy, I sell through craft and vintage fairs and have my products stocked in a local florist. I also produce commissioned pieces.

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  Inn Gear

  Jan 2016 - Nov 2018

  Project Manager/ Furniture Estimator

  Conquering the production of interiors for the hospitality sector. Accountable for multiple various projects from initial client correspondence through to championing the installation. Achieving notable fabrication of specification drawings, a variety of briefs, chairing efficient production meetings, compiling and presenting attractive quotations and proposals to clients. Additional tasks included consolidating sourcing and ordering stock and materials at a competitive rate, investigated concepts and the development of ideas to fulfil client briefings. Generating eye-catching offerings and artworks for client engagements. Accomplishing the client’s requirements onsite, spearheading the team to achieve targets to a high level of finish. Show less

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  Arno GB

  Jan 2019 - Oct 2020

  Global Procurement Executive

  Successfully coordinating internationally sourced projects, achieved by a high degree of organisation and established communication. Attaining tight timelines through conceptual design to installation. Key roles are: advocated concise communication, executing and monitoring projects, proactively assessing and minimising risks, liaising with a variety of complex suppliers. Supplying outstanding additional tasks: processing purchase orders/invoices, timeline management, producing and maintaining financial reports and implementing excellent customer service. Administered logistical tasks such as paperwork/documentation, amplified movement of materials/stock, expediting installations/site visits, facilitated in client meetings, mobilised an external team and negotiations to enhance profit margins. Campaigning for exceptional quality control in production and supplier/stakeholders relationships, promoting a positive image of the brand at all times. Show less

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  Lobster Pictures Ltd.

  Nov 2020 - now

  Operations Manager

  Organising Operations including installations, repairs, moves and removals of cameras, liaising with Clients, Contractors and 3rd party buildings. Line Manager - Keeping ontop of training, health and safety and organisation for a team of skilled technicians.Providing supporting paperwork including RAMS, Site reports etc, ISO documentation including monthly Audits.Procurement of components for our cameras, stock and tools for our teams onsite and general office supplies in accordance to our QMS which is ISO90001 accredited. I have actively reduced several ongoing costs throughout the business through changes on contracts/suppliers etc. My approach to purchasing is cash flow considerate and I work closely with the teams in the business to ensure our resources are supported.Produce paperwork and supporting documentation for international shipments, arranging travel, accommodation and entry requirements for international projects. Office Management - the day to day running of the office including certifications, facilities management and office set up including successfully achieving multiple grants for improvements to the office. WEEE submissions, ISO supplier documentation, Landlord liaisons and office stock procurement. This opportunity allowed me to take share my ideas, an example of this growth mind set is I assessed a situation and found that a process was lacking, I discussed with the team and the process has been improved, benefiting members across multiple teams.I successfully relocated the office during the Pandemic whilst being in a Lockdown period. I set up the new office with a considered approach, this included ensuring all sufficient signage was in place, installing multiple hand sanitising stations, setting up a test room and ensuring supplies were maintained. I also instigated a survey amongst the company to gage the outlook of the current working situation to ensure everyone felt safe and ideas were shared and acted on when needed. Show less