Andrew Samoel

Experience

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  El Ryada Hospital

  Aug 2014 - Jan 2016

  IT Operations and Infrastructure Management Expertise:Operational Oversight: Managed IT department operations, ensuring optimal network and system performance through troubleshooting, security patching, and maintenance.Strategic Leadership: Guided organizational technology strategy and roadmaps, coordinating technical training and development to align with business objectives.Project Management: Led technology selection, rollout, and integration projects, collaborating with stakeholders to maximize efficiencies and resolve technology challenges.Security and Compliance: Developed and implemented measures to protect IT systems from cyber threats, including comprehensive security plans tailored to healthcare regulations.Technical Expertise: Stayed abreast of latest hardware, software, and networking technologies, applying expertise to enhance system reliability and performance.ERP Implementation: Managed ERP system deployments such as MYLIN, providing extensive training and support across hospital departments.Infrastructure Optimization: Upgraded server environments, including Windows Server configurations and cloud hosting solutions, to enhance scalability and operational efficiency.Network Management: Configured and maintained network devices like Cisco switches, ensuring robust connectivity and optimized performance.Backup and Security Systems: Implemented backup solutions and CCTV administration, ensuring data integrity and comprehensive surveillance coverage. Show less IT Operations and Infrastructure Management Expertise:Operational Oversight: Managed IT department operations, ensuring optimal network and systemperformance through troubleshooting, security patching, and maintenance.Strategic Leadership: Guided organizational technology strategy and roadmaps, coordinating technicaltraining and development to align with business objectives.Project Management: Led technology selection, rollout, and integration projects, collaborating withstakeholders to maximize efficiencies and resolve technology challenges.Security and Compliance: Developed and implemented measures to protect IT systems from cyberthreats, including comprehensive security plans tailored to healthcare regulations.Technical Expertise: Stayed abreast of latest hardware, software, and networking technologies,applying expertise to enhance system reliability and performance.ERP Implementation: Managed ERP system deployments such as MYLIN, providing extensive trainingand support across hospital departments.Infrastructure Optimization: Upgraded server environments, including Windows Server configurationsand cloud hosting solutions, to enhance scalability and operational efficiency.Network Management: Configured and maintained network devices like Cisco switches, ensuring robustconnectivity and optimized performance.Backup and Security Systems: Implemented backup solutions and CCTV administration, ensuring dataintegrity and comprehensive surveillance coverage. Show less

  • IT Manager

    May 2015 - Jan 2016

  • IT Specialist

    Aug 2014 - May 2015
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  Code Zone Co

  Jan 2016 - Jan 2017

  IT Specalist

  ERP Consultant, El-Ekbal Hospital Project:Managed teams to expedite problem resolution and optimize workflow.Conducted ERP training sessions, empowering end-users with system navigation skills.Developed and implemented test strategies, tools, and scripts to identify and resolve software defects.ERP Consultant, El-Thagr Hospital Project:Implemented ERP system MYLIN across all user levels and management.Delivered comprehensive ERP training sessions for effective system utilization.Developed and executed test strategies to ensure system functionality and reliability.IT Specialist, Sahla Hospital Project:Deployed ERP system MYLIN, specializing in Accounting, HR, Medical, and more.Led system implementation, testing, and user training sessions.Enhanced system security and usability through re-engineering initiatives.Collaborated with senior management to drive strategic initiatives and process improvements.Configured Windows Server 2012, Exchange Server 2010, VMware, and backup solutions.Implemented ISA Server 2006 as a firewall and upgraded network infrastructure.Managed CCTV administration, backup solutions, and VMware virtualization.Expertise as Product Owner and Senior Consultant:Led ERP implementations, ensuring alignment with organizational goals.Developed and delivered training programs to maximize system adoption.Defined test strategies to ensure software quality and reliability.Advised on system enhancements based on business needs and technical requirements.Managed complex IT projects with strong project management skills.Implemented security measures to safeguard systems and data integrity.Configured servers, network devices, and virtualization technologies.Proactively resolved technical issues to optimize system performance. Show less

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  Gold's Gym Elite San Stefano

  Jan 2017 - Sept 2017

  IT Administrator

  ERP Systems and Digital Signage:Implemented Gymtour ERP and Andsignage for digital signage solutions.IT Operations Management:Directed on-site IT dispatch plans and predefined response scenarios.Conducted budgeting studies to optimize IT spending and enhance business impact.Interfaced with clients to integrate feedback into IT policies and strategies.Technical Expertise:Led technical upgrade projects, collaborating with consultants for seamless integrations.Analyzed network traffic and performance metrics to optimize operations.Developed automation tools and scripts to enhance efficiency.Managed server infrastructure across quality assurance and production environments.Implemented and maintained virtual private networks (VPNs) for secure connectivity.Network Infrastructure and Security:Configured Extreme Management Switches and access control systems.Designed comprehensive network infrastructures, integrating Avaya controllers, Cisco routers, and IP cameras.Implemented Fortinet Fortigate 100E firewall with tailored rules and policies.Managed cloud hosting and domain configurations for scalable operations.Configured VoIP systems (Avaya) and integrated digital and IP phones.Installed HDL Smart Home systems for enhanced automation.Virtualization and Server Management:Utilized VMware for virtualization environments, including Hyper-V for server management.Implemented Windows Server 2016, domain controllers, secure server configurations, and Hyper-V machines.Setup and integrated file servers, print servers, and application servers.Conducted troubleshooting and resolution for hardware and software issues.Continuous Improvement and Innovation:Developed network policies, procedures, and standards.Evaluated and recommended new technologies to improve performance.Implemented strategies to maximize availability and minimize downtime. Show less

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  Platform for IT Soultions Co

  Sept 2017 - Jun 2018

  IT Engineer

  IT Engineer, El Waha HospitalExpertise: Implemented and trained personnel across ERP modules (MYLIN) such as Account, HR, Nursing, Purchasing. Provided secondary training on technological tools. Ensured compliance with laws and corrected system faults.Technical Support: Provided 2nd and 3rd level support for LAN, WAN, and voice systems. Managed database use and system maintenance.IT Operations: Oversaw schedules, installations, and repairs. Authored technical guidance. Expertise in VOIP (Avaya, Cisco), Backup Solutions (Veeam), Fortinet Firewall, Virtualization (VMware, HyperV), SAN/NAS storage, Gantner Security.IT Engineer, Alex ApparelsExpertise: Designed and implemented network infrastructures using Microwaves, Cabling, Fiberair, Fiber. Managed network performance, troubleshooting, and security.IT Management: Oversaw operations, training, and vendor coordination. Led technology projects and strategic planning.Technical Expertise: Analyzed and improved network security. Managed ERP Systems (MYLIN, Comsys), Firewall (Cyberoam), CCTV, Virtualization (VMware - ESXI), Backup Solutions (Veeam).IT Engineer, Amoun HotelExpertise: Implemented ERP System (Comsys) modules including POS, ACC, HR, STORE. Configured IIS, DNS rules, Domain Controller. Managed network setup and Avaya telephone systems.Security and Monitoring: Implemented camera and lock management systems. Managed backups on SQL and VM. Expertise in ISA Firewall, Backup Solutions (Veeam), Virtualization (VMware - ESXI). Show less

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  Gold's Gym Elite San Stefano

  Sept 2018 - Oct 2019

  IT Manager

  IT Operations and Infrastructure ManagementNetwork and System Management: Oversaw network performance, troubleshooting, security patching, and maintenance.IT Department Oversight: Managed operations, training, and development of long-term strategies.Hardware and Software Management: Built, repaired, and installed computer hardware. Customized and repaired technology as per staff requests.Project Leadership: Led technology selection, rollout, and coordinated IT operations for seamless business flow.Product and Technology Strategy: Aligned technology strategies with organizational goals, including vendor negotiations and product management.Cybersecurity Measures: Developed procedures to protect systems, analyzed network security, and managed secure system access.Executive Communication: Advised executives on IT system upgrades, communicated with stakeholders, and wrote strategic business plans.Integration and Support: Collaborated across departments to integrate and secure systems, managed technology budgets, and conducted user training.Technical Expertise: Demonstrated proficiency with hardware, software, and networking technologies.Tools and Technologies Used:Fortinet Firewall (Fortigate 100D + 100E)Odoo ERP, GymTour ERP, Andsign (Digital Signage), POS SystemsIIS Site Setup, DNS Rules, Domain Controller ConfigurationBackup Solutions (Veeam, SQL, VMware, HyperV)Virtualization Platforms (VMWare, HyperV, ESXI)Gantner Security SystemVOIP Avaya SystemCloud HostingHikvision CCTV Show less

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  The Egyptian British International School

  Feb 2020 - Mar 2022

  IT Officer & Systems Engineer

  IT Operations Management and Infrastructure OversightNetwork and System Management: Oversaw network performance, troubleshooting, security patching, and maintenance.User Account Management: Managed user accounts across business applications.Technology Strategy and Integration: Led technology selection and integration, ensuring security and efficiency.Executive Communication: Advised on technology upgrades and managed vendor relationships.Hardware, Software, and Network ExpertiseHardware Installation and Repair: Built, repaired, and installed computer hardware.Software Deployment and Customization: Deployed and customized ERP systems (Odoo, GymTour), digital signage (Andsign), and POS.Network Security: Configured Fortinet Firewalls (Fortigate 100D + 100E) and managed Hikvision CCTV systems.Infrastructure Management: Implemented virtualization (VMWare, HyperV, ESXI), cloud hosting, and backup solutions (Veeam, SQL, VMware, HyperV).Technical Support and TrainingTechnical Training: Conducted sessions to enhance staff proficiency in hardware, software, and networking technologies.System Integration and Testing: Tested and integrated solutions to meet business needs.Budget Management and PlanningBudget Oversight: Managed technology budgets for efficient resource allocation.Strategic Planning: Developed long-term IT strategies aligned with organizational goals. Show less

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  Innuva IT Solutions

  Mar 2022 - now

  Cloud | DevOps | System Engineer

  Cloud Architecture DesignDesigned scalable cloud architectures on AWS, Azure, and Google Cloud, prioritizing security and cost-efficiency.CI/CD AutomationAutomated CI/CD pipelines using Jenkins, Bitbucket CI, and scripting, significantly reducing deployment times.Monitoring and OptimizationMonitored system performance with Prometheus and Grafana, achieving high uptime and optimizing resource usage.Security and ComplianceImplemented robust security measures and ensured compliance through audits and risk assessments with specific tools.Collaboration and IntegrationCollaborated across teams to integrate solutions like WordPress, enhancing user experience and content management capabilities.Server ManagementManaged Linux and Windows servers, leveraging configuration automation tools for stability and resilience.Technical Leadership and DocumentationProvided technical leadership, documented standards, and optimized network performance to drive innovation and adopt new technologies effectively. Show less