Vignesh Udupi

Experience

• 

  Airowire Networks

  Aug 2019 - Oct 2020

  L1 Network Engineer

  1.Monitoring and Configuring the Clients Network Devices as per the requirement Wired and wireless environment2. Handling the customer ticket and troubleshooting and resolving the issues.3. Generating the Monthly Managed Service Reports for the various Clients.5. Upgrading the customer servers to the latest version with given downtime.4. Monitoring and Controlling the Client NAC servers5.Engaging the TAC whenever necessary and coordinating with the end clients on priority6.Deploying large enterprise networks includes wired, wireless and Security Show less

• 

  JFrog

  Oct 2020 - now

  Experienced DevOps Engineer with a proven track record in ensuring 99.99% uptime for critical JFrog services. Proficient in deploying releases and patches on multi-cloud infrastructures using Jenkins and Cloud Auto-Pilot. Skilled in root cause analysis (RCA) of application or cloud provider outages, actively contributing to incident analysis and problem resolution.As the first point of contact for high-priority incidents (P1 and P0), I capture relevant data in JIRA and effectively communicate with stakeholders during on-call duties using PagerDuty/Opsgenie. Proficient in Kubernetes, Docker, and CI/CD, I streamline application deployment and multi-tenant provisioning, resulting in efficient and scalable processes.Monitoring is a key strength, with expertise in tools such as Prometheus, Grafana, Elasticsearch, Kibana, and Coralogix. Leveraging these tools, I monitor performance, alarms, and reports of Kubernetes clusters, ensuring optimal system functioning. Additionally, I lead the Canary test process using Spinnaker and CI/CD for continuous automated deployments, identifying code issues through log analyzer tools.Proficiency in Python scripting and Shell automation allows for custom SAAS configurations and streamlined processes. Active participation in Change Management (CAB) and collaboration with QA, Dev, and Ops teams ensures high product quality during pre-release and post-release phases.I integrate alerting systems for application usage and cloud resource utilization, routing alerts to platforms like Slack and PagerDuty/ Opsgenie. Bitbucket configuration management and conflict resolution ensure smooth collaboration and version control.Tracked tasks with JIRA and Salesforce, maintaining playbooks for future reference.Led FinOps for optimized billing procedures and reduced expenses in the SAAS environment Show less 1. Monitoring the JFrog Cloud infrastructure by performing the various Sanity checks and escalating to the Production Engineers if any anomaly Found.2. Monitoring the Infrastructure using various tools such as Grafana, Elastic, New Relic APM and performing the initial analysis on any anomalies noticed3. Performing the upgrades for Global version promoted for the Customer Infrastructure.4. Following and creating the Incident Management Process for any incidents and following up on the incident for the closure. Show less

  • Site Reliability Engineer

    Mar 2024 - now

  • Cloud Production Engineer

    Dec 2022 - now

  • Cloud NOC Engineer

    Oct 2020 - Dec 2022