
Diane Irwin, LCSW
Psychiatric Social Worker

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About me
Corporate Risk Manager at UHS
Education

Metropolitan Center for Mental Health
1987 - 1988Post graduate coursework psychoanalytic psychotherapy NAPost-Graduate Training in psychotherapy

New York University
1983 - 1985Master’s Degree Social WorkAchieved Masters in Social Work with internships at a psychiatric hospital and at the first Hospital AIDS Medical Unit.

University of Kentucky
1971 - 1975Bachelor’s Degree Theatre/Theater 3.6
Experience

CROWN HEIGHTS MENTAL HEALTH CLINIC
Jul 1985 - Jan 1986Psychiatric Social WorkerPrimary therapist in play therapy, individual and family treatment•Conducted intake assessments, diagnostic interviews and referrals

Private Practice
Jan 1986 - Jan 1996PsychotherapistProvided individual and group psychotherapy with adults •Designed a vocational program for career transition counseling for artists

LEAKE AND WATTS CHILDREN’S HOME
Jan 1986 - Jul 1987Psychiatric Social WorkerPrimary treatment therapist providing psychosocial assessments and treatment plans•Coordinated interdisciplinary team for discharge planning and case management•Drafted policies for JCAHO accreditation; implemented a comprehensive Behavior Modification program

METROPOLITAN CENTER FOR MENTAL HEALTH
Aug 1987 - Oct 1988Intake Coordinator and PsychotherapistProvided intake assessments, referrals, crisis intervention and psychoanalytic psychotherapy•Conducted utilization review and treatment planning•Improved case assignment process reducing wait time from six weeks to two

BROOKWOOD CHILD CARE
Nov 1988 - Mar 1990Supervisor of Intake and HomefindingDesigned and implemented clinical training for staff and foster parents•Restructured unit to improve clinical services, staff retention and agency compliance•Monitored goals and progress of 100 children and their families•Increased efficiency and doubled number of foster homes opened per month•Conducted agency orientation and led outreach efforts in the community

INSTITUTE FOR FAMILIES & CHILDREN
Mar 1990 - Jul 1998Training CoordinatorDesigned and implemented in-service training to private providers throughout New York State•Increased in-service training income over 400%; grew client base from 12 to 74 organizations •Managed training specialists and external consultants•Developed grant proposals and marketing strategies•Expanded agency’s training programs to 8 other states•Represented agency by presenting at national conferences

Consultant
Jan 1991 - Jan 2005Consultant, Trainer and SpeakerFor training conferences, special events and retreats in the areas of leadership development, violence prevention, child protection, team building, strategic planning, casework planning, working with at-risk youth, supervisory and management development, and training and presentation skills. Client list available upon request.

CHILDREN’S COMPREHENSIVE SERVICES, INC
Nov 1998 - Feb 2002Assistant Vice President of TrainingServed as a training and clinical consultant on staff and team performance issues •Supervised and trained training coordinators•Renegotiated restraint training contract, saving over $6000 a year for re-certification•Conducted needs assessment and created company-wide training standards•Developed training materials, curriculum guides and train-the-trainer programs•Designed, coordinated and delivered start-up training for new facilities•Instituted company-wide management and supervisory training program •Provided crisis management training, resulting in a reduction of physical restraints•Facilitated strategic planning, team building and staff retreats Show less

THE BROWN SCHOOLS
Apr 2002 - Sept 2002Director of Organizational and Professional DevelopmentDesigned succession management plan and leadership development program •Created curricula for implementing a child care certification course•Developed program and train-the-trainer for recruitment and hiring practices•Recommended career track training for developing and retaining staff•Developed comprehensive training for positioning new supervisors and managers

TENNESSEE ASSOCIATION FOR CHILD CARE
Jan 2003 - Aug 2005Training and Program ConsultantDesigned and delivered Supervisory Training statewide to non-profit providers•Developed 12 new training programs for private providers•Delivered over 125 days of training to private provider and DCS agency staff •Created a Train-the-Trainer Program for agency trainers

TENNESSEE DEPARTMENT OF CHILDREN’S SERVICES
Sept 2005 - Mar 2014Director of Permanency PlanningOffice of Child Programs•Led the implementation of the Child and Family Team Practice through training, policy and protocol development, CFTM report development and monitoring•Supervised the training of facilitators, tracked certifications, provided ongoing professional development•Provided technical assistance to regions on quality casework, permanency planning, supervision, CFTMs, etc.•Recruited and managed talented staff who have promoted into key leadership roles in the agency Show less

TN Department of Children's Services
Mar 2014 - Mar 2016Executive DirectorManaged the development and delivery of training to over 4300 staff and 2800 foster parents•Provided train-the-trainer programs for staff and contract agency trainers•Managed a division of 49 training staff across the state•Ensured completion of pre-service training and certification for staff and foster parents•Monitored that training topics met standards of Federal, COA, PREA, ACA and Brian A mandates•Managed the development and delivery of new training programs•Generated regular reports on training needs, attendance/compliance, certifications, evaluations Show less

UHS
Nov 2016 - nowCorporate Risk ManagerOversees Risk Management activities for behavioral health facilities in acute, geriatric and residential treatment settings for adults and adolescents. Assists program directors in identifying risks, conducting investigations, case analysis and corrective actions to maximize patient safety and strengthen clinical practice. Prepares probable claims to reduce corporate risk. Gathers and analyzes data for compliance with reporting mandates. Facilitates risk management training and violence prevention efforts. Show less
Licenses & Certifications

Lilcensed Certified Social Worker
Tennessee Boards of HealthMay 2015
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