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Charles Roy

Charles Roy

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Followers of Charles Roy755 followers
location of Charles RoyDallas-Fort Worth Metroplex

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  • Timeline

  • About me

    Infrastructure Intern @ Neighborly | CS Student @ UTD

  • Education

    • North garland High School

      2017 - 2021
      High School Diploma Engineering

    • The University of Texas at Dallas

      2023 - 2026
      Bachelor of Science - BS Computer Science

    • Dallas College

      2021 - 2023
      Associate of Science - AS Computer Science

  • Experience

    • Best Buy

      May 2021 - Nov 2022
      Advisor

      Advised customers on what device may best suite their needs. Quick to identify issues customers may be having and possible upgrade paths. Large understanding of technology and hardware within devices in order to best advise customers.

    • Geeksquad

      Nov 2022 - Aug 2024
      Advance Repair Agent

      Troubleshooting hardware and software issues a client may be running into and formulating a plan to move forward on repairing or replacing the device. While formulating a plan we must work together as a team and communicate with fellow coworkers and the customer for what the best course of action may be.

    • Neighborly®

      Jun 2024 - now
      IT Infrastructure Intern

  • Licenses & Certifications

    • Microsoft Office Specialist: Excel Associate (Office 2019)

      Microsoft
      Nov 2023
      View certificate certificate