Joey Chou

Experience

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  China Systems Corporation

  Sept 1996 - Mar 1998

  System Engineer

  MIS and helpdesk operation support.The trade finance system product development and project implementation.Using Microsoft Visual Fox Pro, Transaction Server and SQL Server as product solution.

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  Syspower Corporation

  Mar 1998 - Mar 1999

  System Engineer

  Responsible for telecom project implementation and maintain.Using Microsoft ASP technology with ORACLE as product solution.

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  IntelliSys Corporation

  Mar 1999 - Mar 2001

  Principal System Engineer

  Partnership with CTI vendor, use the PC PBX inbound / outbound solution for Call Center IVR, ACD, voice recording, and legacy PBX integration.CRM Call Center projects management for finance, insurance, and asset management industries.CRM Call Center product development and presales support.Use Microsoft Internet Explorer, Visual Basic, ActiveX, and ASP technology as product architecture and application frameworks to deliver Unified Message System.

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  CA Technologies

  Mar 2001 - Jun 2006

  Principal Product Manager

  Product Management for Portal and Business IntelligentRegularly organize seminars, filter and identify potential customers from the agency and CA database, invite customers in specific industries to provide the latest market trend and product information; then help account manager follow up leads and finally won the opportunities.CA Expo 2003 Taipei session speaker for portal and business intelligent.Handle major direct accounts for RFP, SOW, and contract.Manage channels and partners for opportunities and sales tracking, marketing information collecting, competitor analysis, marketing promotion program, product launch event and seminars, etc.Assist sales manager and director create sales kits, forecast, and track product sales, set up sales key metric, object, and goal.The program management of global products localization and certificated for Taiwan, China and Korea; coordinate virtual team members and make sure all schedules on time and cost under control. Show less

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  SYSTEX

  Sept 2006 - Apr 2009

  Consultant

  MSCRM consulting; help multiple enterprise build up their MSCRM system and re-engineering business process to fulfill sales, marketing and service need.Assist SI build up MSCRM business and service team.Assist defines the sales kits, price list, RFP, SOW, SOP, budget, and forecast; collect marketing information and competitors’ analysis.As solution presales, I help SI vendor sales managers, won the opportunities.MSCRM seminars session speaker for commercial, manufacture, and high-tech industries. Show less

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  TECTURA

  Apr 2009 - Aug 2011

  Consultant

  MSCRM project based presales, consulting and support services.Provide product solution based integration via MSCRM to fulfill customer business requirements and high level management needs.

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  Future Intelligence Technology Inc.

  Aug 2011 - Feb 2014

  Consultant Project Manager

  Salesforce.com Gold Cloud Alliance PartnerSalesforce.com project based presales, consulting, project management, adoption support, and training service.Presales & Sales engagement support for requirement validation and scoping, business and technology optimization, solution mapping, roadmap futures, architecture design, proof of concept, cost analysis, and SOW, etc.Provide tailored-design integration via Salesforce.com CRM to fulfill customer daily operation, forecasting, planning, and budgeting needs. Show less

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  Self Employed

  Mar 2014 - Dec 2014

  CRM Consultant

  Microsoft Dynamics CRM Project Business & Technical Consulting in US.Evaluate business process, sales model and provide best practices & automation to obtain high-level buy-in. Integrate existing eCommerce, CMS, ERP, and Identity federation for development & testing environment in on-premise platform then deploy to the production environment in the cloud.

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  IZeno Pte Ltd

  Sept 2014 - Aug 2015

  Managing Consultant

  SugarCRM Elite Partner.SugarCRM presales, solution and consulting in GCR.Co-operate with IBM, AWS, Red Hat, and their partners for business and sales engagement.

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  IBM

  Sept 2015 - Feb 2016

  Consultant

  CRM project support and sales engagement.

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  Oracle

  Aug 2016 - Jan 2018

  Principal Consultant

  Oracle CX - Customer Experience Solutions for sales engagement, bid manager, and project implementation.

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  MiTAC Inc.

  Jun 2018 - Feb 2019

  Consultant

  SugarCRM for sales engagement, presales support, and solution architecture, and project implementation.

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  SAP

  Feb 2019 - Sept 2019

  Senior Solution Architect

  SAP CX Solutions for sales engagement, presales support, workshop, proof of concept, and partner enablement: