Kaley Holmes

Experience

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  Revera Inc.

  Jun 2014 - Sept 2016

  Dietary Aide

  - Served meals to patients taking into account any dietary restrictions - Locations previously worked; Prince of Wales Manor and Robertson House- Retirement, nursing care, and long-term care - Fast pace and multitasking - Beginner experience line cooking- Maintaining cleanliness and organization- Gained new experience in working with residents with demanding and special needs - Familiar with internal code systems to identify the special needs of the residents- In-depth product knowledge of different kinds of food and beverages Show less

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  A.S. Johnson Memorial School and St. Patrick Elementary School

  Oct 2014 - Jun 2015

  Teacher Assistant

  - Assisted 2 classrooms during the duration of the school year - Worked with grades 4-6 - Spent one on one time with children with learning difficulties - Reading, writing, spelling and catching up on work - Supported children responsible for completing computer related exercises - Updated teacher on progress, hinderance and strategic planning - Coordinated learning outcomes and achievements with internship manager and peers - Received positive feedback from managing teachers and professionals Show less

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  Fish Market Restaurant

  Jun 2016 - Sept 2016

  Server

  - Summer seasonal position only- Memorized over 100+ different menu items for each restaurant within the establishment - Helped guide guests to their ideal dining experience- Proficient in high-end restaurant expectations and environment - Memorized over 200+ wine and beer variants from all over the world - Managed POS system and entered 60+ orders/hour with zero errors - Trained over 10+ new staff members with technical systems - Specialized in desirable drink pairings with various fish and meat dishes - Received the highest amount of add-ons leading to higher revenue for the company - Managed 8+ tables on an average shift or 30+ guests/hour - Independently satisfied parties, events, and tours of 20+ people - Versatile and easily adapted to working in 2 levels of the restaurant (Coasters and Fish Market)- Received the highest amount of positive reviews and feedback on rating cards- Gained experience hosting, bartending, and serving - Highly skilled in taking orders and relaying them to kitchen, management, and bar staff- Demonstrated ability to greet patrons, present menus, make recommendations and answer questions Show less

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  Movati Athletic

  Oct 2016 - Dec 2017

  Lifeguarding: - National Lifeguard Certification- Provided competent, safe instruction using recognized lead-up skills as established by our professionand nation aquatic agencies - Thorough knowledge of lifeguard surveillance and rescue techniques - Ability to recognize emergencies and respond immediately - Enforce all policies and procedures pertaining to aquatic facilities - Inspect facility daily and report unsafe conditions Swim Instructing: - Water Safety Instructor Certified - Planned and effectively organize class time for maximum practice - Strong judgment and decision-making skills - Identified complex problems and reviewed related information to develop and evaluate options to implement solutions - Ensured evaluations were completed on time and adequate updates were given to caretakers of swimmers - Unique customization of plans required to ensure each swimmer is given proper support - Taught swimmers of all ages Show less - Led playtime activities for groups of children up to 12 years old- Monitored newborn and children's activities to ensure they were engaged and safe- Provided one-on-one attention to children as needed - Fed children requiring assistance monitored those eating with given dietary restrictions - Ensured children were engaged, safe and involved in new stimulating activities - Activistly participated in ensuring all children were treated with inclusivity - Promoted a zero tolerance of aggressive behavior and bullying - Relayed relevant information to parents and managing staff as needed - Solution driven, identified safety hazards, improvements and suggestions Show less

  • Lifeguard & Swim Instructor

    Mar 2017 - Dec 2017

  • Daycare Provider

    Oct 2016 - Dec 2017
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  H2O Lifeguard and Recreational Management

  Jun 2017 - Sept 2017

  Head Lifeguard

  - Performed quality audits of the pool area requesting new or missing equipment as needed- Improved chemical quality process but measuring levels twice daily using proper PPE- Analyzed weather and risk associated with patrons and closed access as needed - Measured the effectiveness of pool pumps by monitoring, cleaning, and refilling them daily - Enforced provincial laws and regulations by following security protocols - Conducted daily safety inspections of the pool area- Monitored swimmers to ensure their safety and reinforced pool safety as needed- Responded to emergencies and provided first aid when necessary- Enforced pool rules and regulations regularly to new patrons and guests - Ensured pool did not exceed maximum capacity- Maintained cleanliness of the pool area several times during the day - Developed strong interpersonal relationships with apartment complex' staff, residents, and community Show less

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  Joan of Arc Academy/ l'Académie Jeanne d'Arc

  Jun 2017 - Jun 2017

  Supervisor

  I was contacted by the Joan of Arc Academy - Ottawa's only bilingual all girls private school to supervise the Grade 8's Graduation trip. It was a 2-night, 3-day long trip where one other teacher and I supervised 14 students aboard The Black Jack Sail Boat in Brockville, across border to Clayton, New York. - Gathered appropriate information prior to the trip to ensure each child would be safe - Supervised children's dietary restrictions by consulting and coordinating with school, children and sailboat crew - Ensured children were always accounted for during the duration of the trip by completing attendance regularly - Ensured children were actively listening to training and safety protocols given by the boat crew- Organized various games and activities for the children during the time on the boat - Whilst off the boat I ensured children arrived to planned events on time and would leave safely - Made myself available to the children at all times to ensure safety and comfortability being away from home for several days Show less

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  OM'POWERMENT

  Jan 2018 - Jan 2021

  Operator

  Ompowerment is a company I created to curate natural remedies for common ailments using essential oils and aromatherapy. Sales:- Sold products on a B2B and B2C basis - Involved in local and international sales - Partners worked with: Brookstreet Hotel, Mental Health Clinic CA, Jamari Coffee House, Movati Athletic, Metta Movement and Meditation Studio - Participated in summer, holiday and special events offering product sampling and informative consultation - Offered sales through Etsy, however, produced majority of my revenue through B2C, B2B and events in person Most popular products: - Heads up! roll on (analgesic topical used for migraines, energy, general pain, menstrual cramps) - Heads up! massage blend (analgesic topical - used for body pain) - Customized Arthritis topical analgesic - Reborn therapeutic aromatic spray (used to aid in sleeping and relaxation) - Transcend therapeutic aromatic spray (used for anxiety and stress management) The reason Ompowerment will no longer be operating is because I have decided to go back to school and focus my energy in developing my career in biotech. As much as I loved curating my products and teaching people about using natural remedies and using a holistic approach to life, my focus has shifted, however, I do not feel this is the end of the road for entrepreneurship for me but only the beginning and I thank everyone who supported Om'powerment and me in this journey - we couldn't have done it without you. Show less

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  American Income Life: AO

  Mar 2018 - Jun 2018

  Benefits Specialist

  - Completed continuing education requirements (LLQP Exam)- Processed benefits claims in a timely manner - Developed a personal cliental list - Acted as a liaison between employees and benefits providers- Curated personalized insurance proposals and signed insurance policies based on customer needs - Became an informative consultant for benefits and all they have to offer - Well versed in the companies life insurance and health insurance - Provided 24 hour customer service to client base- Maintained insurance records within internal quality management system - Travelled to clients homes to further consult and obtain authorization for benefit plans Show less

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  Ottawa Hospitality Consulting

  Mar 2018 - Sept 2023

  Bartender / Banquet Server

  - Hosting, serving, bartending and primarily banquet serving- Banquet events often exceed 1500 people - Worked in serving teams, methodically to ensure guests were given premium service at high end events - Often in charge of 10+ tables at a given event (100 guests at a given time)- Worked with catering staff, cooks, kitchen staff and management to ensure events were successful- Kept dining area clean and presentable- Ensured that all guests were satisfied with their meals, drinks and service - Maintained a professional and friendly, conversational attitude - Expected to carry heavy weight repeatedly with high precision and accuracy - Responsible for tables with CEO, Executives and high political personnel - Responsible for events involving Justin Trudeau, The Ottawa Hospital, The Department of National Defense - Often offered exclusive serving positions due to positive feedback - Often produced overtime working 12-15 hour shifts generally around the holidays - Other locations worked: The History Museum, The Canada Bank Museum, The War Museum, Infinity Convention Centre, The Shaw Centre, Andaz Hotel and more Show less

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  PURPLEFARM

  May 2020 - Sept 2022

  - Developed over 50+ new SOPs pertaining to operations, quality, testing, technology, and more - Reviewed and edited over 200+ SOPs annually ensuring structural consistency and regulatory compliance - Ensured Federal and Provincial standards pertaining to the industry were reflected in processes and quality documentation - Investigated customer complaints to identify root causes and recommend CAPA's- Monitored production processes to ensure adherence to quality standards- Conducted internal quality audits to identify areas for improvement- Coordinated with suppliers to resolve quality issues and approve plant product use- Analyzed, interpreted, and organized quality data to identify trends and recommend proactive measures- Liaised in the development and use of operational tracking software and QMSs- Lead on sales license and SR&ED project, often liaising with consulting agencies- Prepared CTLS files monthly using Excel to submit to Health Canada - Developed 150+ internal tracking files using Excel for tracking essential procedures, changes, and novel genetics- Created over 80+ facility tracking forms through Microsoft Word then re-created them in the software platform- Lead with managing and tracking 150+ genetics in a nursery setting - Managed 2000+ plants at a time in the software platform, ensuring all details were submitted to the batch record for compliance purposes- Lead with gold standard laboratories for sampling and testing for final product, tissue culture, and other routine testing - Proposed innovative process optimization tactics for pre and post-harvest procedures- Liaised annual instrument calibration assessment- Lead on Health Canada Audit, data inputting, batch record compilation, and document control- Trained 20+ staff on the new compliance software maintaining batch record integrity- Evaluated employee suggestions, needs, and concerns from various operating levels Show less

  • Assistant Quality Assurance Person

    Sept 2020 - Sept 2022

  • Quality Assurance Technician

    May 2020 - Aug 2020
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  Lakeridge Health

  Jul 2023 - Dec 2024

  SA - Environmental Services

  - Logistics of patients both mobile and immobile within the hospital to desired units and/or diagnostic appointments - Portering deceased patients to morgue as needed- Logistics of specimens and samples to the laboratory - Patient room discharge and equipment disinfection - Maintaining strong infection control practises - Strong understanding of hospital code alerts and actions to be takenI have experience in the following Units/Departments: - Emergency - Medical - Surgical - Mental Health Show less