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Arsalan Ali

Arsalan Ali

Process Consultant

Followers of Arsalan Ali1000 followers
location of Arsalan AliKarāchi, Sindh, Pakistan

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  • Timeline

  • About me

    Manager | Operations | Customer Success | Client Relations | Customer Support | CRM | Business Strategy | BPO Services | Quality Assurance

  • Education

    • Islamia Science College

      -
      Intermediate Pre-Medicine/Pre-Medical Studies

    • St. Patricks High School, Karachi

      -
      Matriculation Pre-Medicine/Pre-Medical Studies

    • Karachi University

      2013 - 2016
      Bachelor of Arts (B.A.) English Literature

    • Iqra University (Official)

      2018 - 2022
      Master of Business Administration - MBA

  • Experience

    • Tresk Technologies

      Jun 2016 - May 2017
      Process Consultant

      As a Process Consultant I was involved in a wide range of activities within Tresk Technologies. Responsible for managing marketing activities on social media and other platform campaigns, executing specific operational activities, managing various projects , communicating with customers and performing other tasks as required for processes within Tresk Technologies.

    • Ibex

      Jun 2017 - Mar 2022

      • Team Manager - SquareTrade

        Dec 2018 - Mar 2022

      • Customer Service Specialist

        Jun 2017 - Nov 2018

    • Bank AL Habib Limited

      Mar 2022 - Jul 2022
      Team Leader

    • Ibex

      Jul 2022 - Feb 2023
      Team Manager - SquareTrade

    • Appedology Pvt. Ltd.

      Mar 2023 - now

      • Manager Operations

        May 2024 - now

      • Assistant Manager Operations

        Mar 2023 - May 2024

  • Licenses & Certifications

    • Level up your skill

      Ibex. Pakistan

    • Manager starter kit

      Ibex. Pakistan

    • Elevate EQ

      Ibex. Pakistan