UJALA LAMA

Experience

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  Next Education

  Sept 2014 - Sept 2015

  E-learning support engineer

  -Support all desktop IT Services including desktop PCs and managing routine maintenance jobs, database backups ensuring that they are secure & reliable.-Handle operating system alert & response, install, update of OS, tooling, backup software, system management component, etc.-Maintain & supporting Local Area Network, Server Hardware, Network Devices.-Troubleshoot hardware, software and network related problems and Maintenance of server.-Create user’s accounts and passwords and protect access to confidential data.-Actively involved in IT budget, forecasting and procurement of IT assets. Show less

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  Dumchipara Creation Computer Academy

  Oct 2015 - Jul 2016

  Hardware and Networking Faculty

  -Conduct classroom training sessions. -Develop training programs and course materials for DCCA.-Write and revise handbooks and training manuals to reflect changing training requirements.-Conduct personnel evaluations and determine expertise, accomplishments, and further training requirements.

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  Capgemini Engineering

  Aug 2017 - Jul 2022

  Cisco TAC

  • Professional II

    Jan 2022 - Jul 2022

  • Network Engineer

    Jul 2019 - Dec 2021

  • Associate Network Engineer

    Aug 2017 - Jun 2019
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  Check Point Software

  Aug 2022 - now

  Technical Support Engineer