Marisol Almeron

Marisol Almeron

Senior Contracting Executive - Contracting Department

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location of Marisol AlmeronLaguna, Calabarzon, Philippines

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  • Timeline

  • About me

    General Manager - Back office Operations

  • Education

    • Bernardo College

      1994 - 1998
      High school diploma High School/Secondary Diplomas and Certificates
    • University of Perpetual Help System DALTA

      1999 - 2002
      Bachelor of Science (B.Sc.) Computer Science

      Programming

    • University of Perpetual Help System DALTA

      1998 - 1999
      Bachelor of Education (B.Ed.) Education completed 1 year

      Programming

  • Experience

    • SNTTA Emir Tours

      May 2007 - Mar 2012
      Senior Contracting Executive - Contracting Department

      ⦁ Promptly acknowledge and offer a comprehensive reply to any enquiry⦁ Ensure that all the rates are loaded into the Online System for the FIT Department⦁ Ensure any updates of special offers, change in rates are loaded into the System⦁ Resolve any issues occurring while loading the rates⦁ Keep the Manager updated on a daily basis regarding operational issues..⦁ Responsible for sending signed contract agreement to the Tour Operator and Contracted rates to Hotels.⦁ Maintaining filing system (Hotels, Suppliers and Client database) and updating the ISO file.⦁ Had training for 2 months in Reservations Dept. Show less

    • IOL

      Apr 2012 - Aug 2017

      ⦁ Resolve customer issues via Gemini, email and phone concerning illusions system (travel software).⦁ Assist customer request and queries with regards on the system.⦁ Involved in the quality assurance of software development and deployment. This to ensure that the new development is working properly without any issues.⦁ Working with software developers.⦁ Working on multiple client sites at one time.

      • Team Leader – Content Service

        Nov 2015 - Aug 2017
      • Client Service Executive – Helpdesk/Operations Department

        Apr 2012 - Oct 2015
    • IOL

      Nov 2017 - now
      General Manager - Back office Operations
  • Licenses & Certifications

    • EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2)

      EF Education First
      View certificate certificate