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Peter Sabatini

Peter Sabatini

IT Internship

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location of Peter SabatiniClinton, Connecticut, United States

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  • Timeline

  • About me

    Senior Manager, Global Support Services at Epiq

  • Education

    • Computer & Network Technology Certification, 2003 - Branford Hall Career Institute

      2002 - 2003

    • The Master's School

      1991 - 1995

  • Experience

    • Veeder - Root

      Mar 2003 - Aug 2003
      IT Internship

      Implemented Track-It auditing software throughout the company’s network.Handled installation, upgrades, and troubleshooting of hardware and software programs.Hired on as a consultant at the end of the term to complete the project. And implement new virus software.

    • Danaher Tool Group

      Aug 2003 - Feb 2006
      Computer Operations

      Troubleshooting error messages and working with programmers when necessary to resolve the problem.Implement system backupsHandle communications with company programmers to ensure proper system functioningMonitoring System for error messages. Running nightly jobs as part of a schedule

    • Kaman Aerospace Corporation

      Mar 2006 - Oct 2007
      Level II Technical Support

      Contracted to Kaman Aerospace CorporationCompleting escalated Help Desk ticketsImaging PC’s – utilizing Symantec Ghost ProgramTroubleshooting Hardware – replacing and configuring hard drives, adding more memory, increasing page file size, as well as replacing CD/DVDdrives.Troubleshooting software including – All MS Office products (including Project, Visio, Outlook 2K and 2K3), Symantec Anti Virus, Microsoft Windows 2000, and Windows XP.Completed a “McAfee to Symantec” Antivirus switchover for the company division that I support. Show less

    • Eastern Bag & Paper

      Nov 2007 - Jan 2010
      Data Center Administrator

      • Provided business user support for desktop computing environments, including the installation, configuration, and troubleshooting of desktop software systems.• Level I helpdesk support for AS/400, network, and desktop issues. • Level II helpdesk support for remote users using MS and Cisco VPN, Outlook remote mail and webmail, utilizing MS remote desktop software. • Maintain production job schedule on AS/400 to ensure execution of all jobs and activities on the schedule.• Assist in monitoring Windows 2000 and 2003 servers utilizing Server Raid Manager and Event Viewer. • Responsible for Network and AS/400 backups. Show less

    • DTI

      May 2010 - Aug 2017
      Technical Support Lead

    • Epiq

      Aug 2017 - now
      Manager, Technical Support

    • Epi

      Nov 2020 - now
      Senior Manager, Global Support

  • Licenses & Certifications