Vlad Munteanu

Experience

• 

  IKEA

  Sept 2020 - Mar 2021

  Customer Service Specialist
• 

  REI Development Services

  Mar 2021 - Jun 2023

  ● Go through the software requirements and get clarifications where necessary● Familiarize with software under test and any other software related to it● Analyze user stories and specifications to create test cases for new features, supplement and improve existing testing where applicable● Maintain existing and new test plans● Execute tests to find defects in features. Isolate and confirm defects and work with developers to prioritize and verify the fix (Report, manage and track bugs in our applications)● Run regressions● Validate the behavior of software on a variety of operating systems and environments● Work closely with different teams like the dev team, product team, and project managers team● Support the team with any other tasks when required Show less ● Responsible to follow up on all the related support requests coming from the customers● Record trouble tickets and assign them based on urgency and issue● Analyze alarms and trouble indicators to identify problem areas, troubleshoot and escalate to appropriate parties● Ensure the continuous availability of all services● Manage all networks maintenance/events● To effectively troubleshoot and solve problems related to client & network faults● To open, update and complete all Tickets in an accurate and timely manner● To analyze incidents and escalate any improvement requirements Show less

  • Quality Assurance Analyst

    Mar 2022 - Jun 2023

  • Network Operations Center Engineer

    Mar 2021 - Feb 2022
• 

  Suvoda

  Jul 2023 - now

  Software Test Engineer

  ● Ensure the correct functioning of clinical trial software with a focus on patient safety and integrity of clinical study data● Verify that requirements are clear, testable, and consistent with the clinical trial protocol● Ensure all activities and deliverables comply with Suvoda processes and procedures● Develop validation plans according to a risk-based testing methodology● Author and/or manage the completion of all validation-related deliverables on each project● Author and execute test scripts● Document defects and track resolution● Perform other related duties as required● Can serve as ‘Lead Project Tester’ on a project and have the additional responsibilities:● Coordinate and monitor all testing tasks on a new study build or change control● Oversee days to day project tasks of software testing team members assigned to the project● Serve as the main point of contact for all testing-related requests and questions on a project● Ensure on-time delivery of assigned new study builds with a focus on quality and risk management Show less