Fiona Higgins

Fiona Higgins

Origination & Customer Liaison Clerk

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location of Fiona HigginsLiverpool, England, United Kingdom

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  • Timeline

  • About me

    Office Manager at DPF Ltd

  • Education

    • Fermanagh College, Enniskillen

      1992 - 1993
      BTEC National Diploma Business & Finance
    • Fermanagh College, Enniskillen

      1991 - 1992
      NVQ Level 3 Business Administration and Management, General

      RSA Stage 3 Word Processing & TypewritingRSA Stage 2 Audio Typewriting

    • St. Fanchea's, Enniskillen

      1985 - 1991
      GCSE's Keyboarding Skills, English, Maths

      Activities and Societies: Swimming team, Netball team, Majorettes, Karate

    • Liverpool John Moores University

      1993 - 1995
      BSc Hons Business Decision Analysis
  • Experience

    • Webtech (NI) Limited

      Mar 1997 - Apr 2001
      Origination & Customer Liaison Clerk

      Supported the Origination Manager in review/colour separation of artwork and seen it through the origination process for printing onto polythene (flexographic) labels and sleeves, ordered printing plates and provided set up instructions for printing press operators.Also, Quality Assurance Administrator, carrying out equipment calibrations and audits, creating/testing product samples, updated quality assurance manuals, non-conformance reports, employee training and assessment reports, KPI’s and supplier/endor questionnaires. Show less

    • Somerfield

      Apr 2001 - May 2006
      Projects Administrator

      Supported Project Director, national projects and store refit teams at Kwik Save and Somerfield. Selected Kwik Save and Somerfield stores for renovation and re-launch by researching stores which fit the selection criteria. This was a long term project which saw approximately 250 store re-launches during my time with the company.

    • Timberwise (UK) Ltd

      Jul 2006 - Mar 2008
      Office Administrator and Survey Planner

      Supported the Managing Surveyor in the Liverpool operation, arranged property surveys whilst selling features and benefits of the business, co-ordinated work and surveys, planned technicians and supplies for work on site, liaised with private clients, housing associations and contractors and assisted in marketing activities.

    • Lloyd's Register

      Mar 2008 - Oct 2016
      Marine Senior Client Business Support

      Supporting the Marine Client Manager in servicing marine clients as well as scheduling and arranging public and tailored training courses throughout the UK for marine clients worldwide and previously supporting the Container Services department in arranging design appraisals, type approvals, container inspections/testing and issue of certification.

    • RIVERSIDE HOUSING LIMITED

      Oct 2016 - Dec 2019
      Legal and Governance Team Support

      Supporting the Legal and Governance team in all business aspects

    • DPF Ltd

      Dec 2019 - now
      Office Manager

      Office and Admin Manager for DPF Plumbing & Heating Ltd based in Liverpool

  • Licenses & Certifications

    • Certificate in Training & Development

      ITOL The Institute of Training and Occupational Learning (International HQ)