Reggie Coachman, CSM

Experience

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  Staples

  Mar 2010 - Aug 2013

  Easy Tech Associate

  Conducted electronics sales, computer service sales, small business tech service sales, and maintained inventory processing

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  Clemson Computing and Information Technology PMO

  Jan 2013 - Dec 2013

  Project Manager
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  Milner, Inc.

  Jul 2014 - Sept 2019

  Project Manager

  -Managed document scanning and document content management projects for clients in Healthcare, Child Welfare, Power Utility and Telecom industries.-Led a team of 12 in processing, scanning,and maintaining quality assurance of client health information.-Enforced compliance with HIPAA and other regulations regarding protected healthcare information.-Monitored daily processes to identify any gaps in security practices.-Coordinated end-to-end project lifecycle, including project planning, scheduling, resource allocation, and risk management.-Led cross-functional teams in implementing document management systems, optimizing content retrieval and storage processes.-Worked closely with clients to define project scope, requirements, and deliverables, ensuring alignment with business objectives.-Developed and maintained project documentation, including project plans, status reports, and knowledge bases to create clarity and continuity. Show less

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  Aderant

  Sept 2019 - Jul 2021

  Project Manager

  -Led mid-to-large law firm software implementations, including on-premise and cloud (AWS) projects.-Managed software upgrades, new module implementations, patch installations, data conversions, server migrations, and general deployments for Aderant products.-Oversaw 25+ small to mid-size projects simultaneously, coordinating with staff and stakeholders across firms to meet identified goals within budget.-Coordinated end-user application requirements, resource allocation, project issues management, data conversion, testing, training, and go-live support.-Provided successful project execution through comprehensive project governance, documentation, and knowledge base development.-Communicated project requirements and deliverables through status calls, project plans, and reporting to secure alignment with stakeholders.-Assumed responsibility for overall project success, including budget management, scheduling, and both internal and external communication.Aderant, headquartered in Atlanta, Georgia, is a global industry leader in providing comprehensive legal business management software for law firms and other professional services organizations. Aderant is a market leader in technology solutions for practice and financial management, ebilling, knowledge management, business intelligence, matter planning, calendaring and docketing. Aderant is an established and trusted partner with its versatile and innovative technology solutions, superior customer service and reliable implementation process. Aderant operates as a unit of Roper Technologies, a constituent of the S&P 500®, Fortune 1000® and the Russell 1000® indices. Show less

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  Verisk

  Jul 2021 - Oct 2023

  Project Manager

  -Planned, scheduled, monitored, and coordinated project objectives in alignment with business goals and objectives in the Insurance Claims/Casualty Solutions industry. -Established and maintained effective communication with stakeholders, ensuring clear understanding of project requirements and deliverables.-Created timelines for task completion, tracked progress for timely delivery of project milestones using Jira and Confluence. -Maintained project schedules, resources, and budgets, to deliver completed projects on time and within budget.-Hosted meetings, prepared agendas, documented action items, all for review of project progress and to address any issues.-Facilitated continuous contact for the reassurance of stakeholders regarding the alignment of goals and expectations for successful project outcome Show less

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  School District of Manatee County

  Oct 2024 - now

  Information Applications Coordinator