Corinne Harris, MBA, PMP

Corinne Harris, MBA, PMP

location of Corinne Harris, MBA, PMPPleasant Grove, Utah, United States

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  • Timeline

  • About me

    Senior Technical Program Manager at ICE Mortgage Technology

  • Education

    • University of Utah - David Eccles School of Business

      2000 - 2002
      Master of Business Administration (M.B.A.)
    • Brigham Young University - Marriott School of Management

      1994 - 1996
      Bachelor of Business Administration (B.B.A.) Finance
    • Brigham Young University - Idaho

      1992 - 1994
      Associate's degree
  • Experience

    • Morgan Stanley

      Jan 1998 - Jan 2002

      Monitored representatives within Equity trading, Branch Services, Mutual Fund trading, Technical Support, and Customer Service Call Center groups to guarantee quality assurance. Provided coaching and development for representatives. Performed equity and mutual fund trades and provided customer service support for clients via phone.

      • Quality Specialist Manager

        Jan 1999 - Jan 2002
      • Equity Trader

        Jan 1998 - Jan 1999
    • Goldman Sachs

      Jan 2002 - Jul 2007
      Manager and Senior Analyst, Control and Risk Management

      Managed an operations team of 12-15 employees that provided all risk-related functions and services for all Private Wealth Management offices within the United States.

    • Morgan Stanley

      Apr 2012 - Jun 2015
      Client Correspondence Representative

      Coordinated with branch offices and other departments to research, investigate, problem solve, and escalate feedback to resolve client complaints. Create written communication to the client outlining the resolution of their complaint.

    • Utah Diaper Bank

      Mar 2016 - Apr 2019
      Salesforce Administrator
    • ITOVi

      Jan 2017 - Jul 2024

      Responsible for managing the company's primary product, from initial scope definitions and product completion to the final push into customer experience. Managed the planning and execution of an average of 100+ sales events per year through department coordination to increase sales and improve client experience.

      • Senior Product Manager

        Mar 2021 - Jul 2024
      • Business Operations Manager

        Jan 2017 - Mar 2021
    • ICE Mortgage Technology

      Jul 2024 - now
      Senior Technical Program Manager
  • Licenses & Certifications

    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Feb 2022
    • Project Management Professional (PMP)®

      Project Management Institute
      Apr 2021
      View certificate certificate