Younison Romeo

Younison Romeo

System Support Engineer

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  • Timeline

  • About me

    Manager MIS - Interactive Group

  • Education

    • GIMIT University

      2000 - 2001
      BCS Computer Science
    • St Patrick Collage

      1998 - 1999
      Inter-Science Science
    • St Patrick High School

      1990 - 1997
      Matric Science
  • Experience

    • Fascom Network Services (ISP)

      Dec 2001 - May 2006
      System Support Engineer

      ROLES & RESPONSIBILITIES ▪ Managed Broad Band, ISDN and DDP companies’ profiles and their accounts in software. ▪ Responsible for negotiating and technical support for wireless Broad Band, ISDN and DDP. ▪ Outline the internet connectivity business plan for client to offer advanced business services. ▪ Proven track record utilizing in Software/Hardware and Networking. ▪ Manage & Configure IBM/HP Servers, maintain backup. Installation/trouble shooting peripherals. ▪ Technical support for proxy and Mail Servers: WinGate, MDemon, DNS, Radius, Firewall. ▪ Support data center operations, network and Server administration. Show less

    • Zaffar Brothers Limited

      May 2006 - Jul 2009
      IT Manager

      ROLES & RESPONSIBILITIES ▪ Responsible for mapping of operations & business process to company ERP in dynamics AX 4.0. ▪ Manage Administrative roles and security rights in Dynamic AX & Servers. ▪ Responsible for Dynamic AX Installation, Setup, Configuration, Backups, Recovery & Restoration ▪ Manage Enterprise Portal, Onsite/Offsite Dynamics AX ERP Support at different locations of ZB. ▪ Responsible for Manage IT infrastructure and maintain data-center.

    • HTECH Solutions (Pvt) Limited

      Jul 2009 - Nov 2011
      IT Manager

      ROLES & RESPONSIBILITIES ▪ Prepare flow charts/diagrams & outlining of systems capabilities of business processes in CRM ▪ Provide end user training on the CRM module functionality usage and administrate CRM ▪ Schedule & Lead meetings to facilitate strategy sessions on customized CRM process. ▪ Implement & deployed enterprise solutions like MS Dynamics, SharePoint & MS Project Server. ▪ Mapping business process requirements with CRM application as per customized need.

    • GCS Pvt. Limited

      Nov 2011 - Jun 2013
      Solution Consultant

      ROLES & RESPONSIBILITIES ▪ Prepare & produce technical RFP for organization. ▪ Responsible for managing MS Project Server 2010, MS SharePoint Server & MS Dynamics CRM▪ Implement & manage Microsoft Dynamics CRM for Sale Automation - GCS (Pvt) Ltd.▪ Implement & manage Incident Management for command and control at (CDGK) on CRM ▪ Provide User needs analysis, business area assessment on MS Dynamics. ▪ Manage & maintain GCS website (www.gcspvt.com).

    • InfoTech Group

      Aug 2013 - Sept 2014
      Technology Specialist

      ROLES & RESPONSIBILITIES ▪ Provide administration support for SharePoint EA customers. ▪ Mentoring (Habib Bank, Samba Bank Pakistan, Dubai Islamic Bank Pakistan & Getz Pharma) on SP▪ Administrate and support EA Customers on SQL Server. ▪ Maintain & update InfoTech leaves, Travel and Expense Application on SharePoint. ▪ Maintain & update InfoTech Dynamics CRM Sales and Marketing Module

    • Innovision I.T Consultancy & Solutions

      Dec 2014 - Apr 2015
      Project Manager

      ROLES & RESPONSIBILITIES ▪ Manage project, providing status reports and monitoring progress and performance. ▪ Maintain and manage project scope and plan on ERP. ▪ Manage software design team, assign task, and schedule meetings on projects. ▪ Purpose new input of business process to an existing customized company software.

    • Interactive Group Of Companies

      May 2015 - now
      Manager MIS

      ROLES & RESPONSIBILITIES ▪ Maintain department goals with above proficient benchmarks, project plans, and project KPI. ▪ Implement new business process, setup & configure workflows in ERP as per required process. ▪ Upgraded company ERP AX 2012 R2 to AX 2012 R3 CU8. ▪ Implement Bio-Metric & SMS Mobile App attendance integration with ERP ▪ Implement RMA/Warranty claim process customized solution developed in AX 2012 R3 ▪ Implement & Integrate document management using SharePoint with AX R3 of different modules.▪ Provide ERP support to all modules stakeholders/end-user regarding issues, errors and training ▪ Setup & configure Pre-sales process automation in AX 2012 R3 Sales & Marketing Module. ▪ Setup and manage organization new companies in ERP (AX R3) with respect to modules ▪ Maintain and administrate company E-Portal on SharePoint 2013 ▪ Eisenhower Fellowship Application - Project manager responsibility▪ Sindh LHW Program Application based on Web & Android - Project manager responsibility Show less

  • Licenses & Certifications

    • MCTS: Microsoft Dynamics CRM 2011 Applications

      Microsoft
      Jun 2013
      View certificate certificate
    • MS: Managing Microsoft Dynamics Implementations Specialist

      Microsoft
      Feb 2014
      View certificate certificate
    • MCPS: Microsoft Certified Professional

      Microsoft
      Feb 2014
      View certificate certificate
    • MCTS: Microsoft Dynamics CRM 2011 Installation and Deployment

      Microsoft
      Nov 2013
      View certificate certificate
    • MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration

      Microsoft
      Nov 2013
      View certificate certificate