Vikas Sogani

Experience

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  Bharti Airtel Services

  Apr 2002 - Apr 2004

  NMC Engineer

  Responsibilities were Operation, maintenance & monitoring of GSM network (GSMC/MSC/HLR/BSC) & handling customer complaints.

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  Sasken

  Apr 2004 - Sept 2005

  Module Lead in Telecom Testing Projects

  Explored the Possibility of Remote Testing. This was the key achievement on the way of increasing the "value" customer gets from "outsourcing" activities and by maximizing the use of Lab equipments.Responsible for testing Nortel's BSC.

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  Aricent Technologies Holdings Limited.(Flextronics Software)

  Sept 2005 - Sept 2007

  Senior QA Tester

  Worked on UMA project. Unlicensed mobile access technology provides access to GSM and GPRS mobile services over unlicensed spectrum rather than costly licensed spectrum. Project involves complete testing (integration, system, regression) of Integrated and Standalone UNC i.e. testing and preparation of different test plans like integration test plan & system test plan.

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  Accenture

  Oct 2007 - now

   Lead Automation presales & solutioning team Gather and assessing the customer requirements, both business and technical information appropriately through the RFP, Sales, Account and Customer IT. Designing Automation solutions to meet the customer objectives by identifying right set of automation tools.  Developing a winnable and profitable solution proposal that meet the customer objectives and balances the needs of sales, solution and delivery Costing and Pricing for the opportunity keeping in view, the competition and market price. Closely working with the pursuit stakeholders involving the Bid Manager, Solution Architects, delivery teams and other offering architects Documenting Assumption, Risk, Issues and Dependencies for designed solution and construct Risk assessments and remediation plans Composing applicable services agreements (e.g. SOW, SLA documentation, resourcing etc.) that specify processes, technology, staffing, deliverables, risk, and project management aspects of a solution Participate in pre-contract and post-contract due-diligence workshops to gather appropriate level of inputs to smoothen the on-boarding activities Leading the team for providing Automation Solution for Application and Infrastructure services across Industries. Analyze business problems using structured methods, identifying opportunities for change and improvement and their potential implications. Create Automation Solution plan with detailed requirement, functional architecture, dependencies, assumptions for implementing the solution and work with Deployment team for the implementation. Show less Service delivery Lead to deliver contracted service commitments & continual service improvements for one of the Large European Telecom Client.Managed 200+ Releases per year with zero defect leakage in production.Delivered 8-10% year of year cost optimizations.Successful implemented Testing processes and achieved TMMIL5 (its highest rating) and achieved with a 100% pass rate.Expertise in concepts of end-to-end test delivery planning and implementation from scope management, cost estimation, risk analysis, quality management etc.Actively owns service risks, controls service costs for clients in order to increase profitability & continually improve cost effectiveness. Leads, motivates & develops team, directly or indirectly to build business capability. Provides direction & constant improvement to quality.Accountable for client satisfaction and Net Promoters score.Responsible for the management of quality/ business process excellence in the sphere of influence.Provides leadership and direction to the delivery unit management team and across multiple large project teams across the geography.Provide regular program updates to senior leadership on a critical project.Analyze lessons learned and implement process changes for continuous improvement.Test Processes assessments for different testing accounts.Define and enforce resource forecasting and project governance model across all projectsCustodian of the standard Quality processes governance across the serviceEnsure resource forecasting and resource staffing fulfillment for smooth project initiation and ramp-upWork closely with the sales teams to understand the projects pipeline and proactively prepare for the resourcesServe as an escalation point for your team’s clients to ensure high-quality deliverables, solutions and client management on projects.Build and manage PMO team for successful execution of PMO and Business Operations function Show less

  • APAC Lead for Automation Sales and Solution

    Jun 2020 - now

  • Presales Automation Consultant

    Oct 2017 - now

  • Head Of Service Delivery

    Jan 2011 - Sept 2017

  • Quality Assurance Test Lead

    Oct 2007 - Dec 2010