Nia Marshall

Experience

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  NC State Bureau of Investigation

  May 2019 - Jul 2019

  Student Intern

  -Assisted in investigative casework, gathering and analyzing evidence for state law enforcement agencies, honing forensic analysis skills.-Supported field agents in warrant executions and interviews, contributing to ongoing investigations and developing practical investigative techniques.-Conducted research on financial crimes and cybercrimes, assisting in case report development and recommendations relevant to digital forensics.

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  Appalachian State University Housing

  Aug 2020 - May 2022

  -Provided front desk services to students, staff, and visitors in a residence hall setting, offering a welcoming and helpful first point of contact.-Managed the distribution of keys, handled lock-outs, and maintained accurate records for student housing.-Addressed and resolved student concerns, emergencies, and maintenance requests with professionalism and efficiency, ensuring student satisfaction.-Answered phone inquiries, assisted with housing policies, and provided resources and information to students and parents.-Assisted in ensuring the safety and security of the residence halls by monitoring guest entry, verifying student identification, and enforcing building policies.-Collaborated with Resident Assistants and Housing staff to foster a positive living environment for residents.-Utilized conflict resolution and communication skills to de-escalate situations and maintain a friendly, safe atmosphere.-Developed organizational skills by managing paperwork, keeping logs, and handling mail and packages for residents. Show less

  • Resident Assistant

    Jan 2021 - May 2022

  • Service Desk Assistant

    Aug 2020 - May 2022
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  U.S. Air Force Reserve

  Aug 2021 - now

  Security Forces

  -Execute law enforcement and security operations, ensuring the safety and compliance of personnel and property.-Conduct thorough security assessments and surveillance operations, emphasizing attention to detail and critical thinking skills.-Respond to and manage security incidents, applying investigative techniques to assess situations and mitigate risks.-Prepare detailed incident reports and maintain meticulous records, reinforcing skills in documentation and forensic reporting.-Train in firearms and emergency response tactics, demonstrating readiness for immediate action in high-pressure environments. Show less

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  NC Department of Adult Correction

  Feb 2023 - now

  Probation Parole Officer

  -Conduct comprehensive assessments of probationers’ needs and risks, utilizing data-driven methods to inform supervision plans.-Develop and implement tailored support strategies for over 40 individuals, leveraging problem-solving skills to facilitate successful reintegration.-Monitor compliance through the administration of drug screenings and regular check-ins, employing analytical skills to evaluate progress and address issues.-Collaborate with legal entities to enforce conditions of probation, showcasing strong communication and ethical decision-making abilities.-Document and report on case progress, utilizing organizational and report-writing skills relevant to forensic analysis and investigation. Show less