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Krishnamurthy Ganesh

Krishnamurthy Ganesh

Electrical Engineer

Followers of Krishnamurthy Ganesh183 followers
location of Krishnamurthy GaneshPune, Maharashtra, India

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  • Timeline

  • About me

    A voluntarily retired IT pro experienced in Service Delivery,End user services,Supporting IT infra setups. BPO,Back off

  • Education

    • RIT Jamshedpur

      1991 - 1996
      BSc engineering (Electrical) electrical engineering

    • Lady Indra Singh High School

      1965 - 1973
      Matriculation Hindi,Englosh,physics, Chemistry,Mathematics

  • Experience

    • Tata Motors

      Nov 1991 - Mar 1997
      Electrical Engineer

      Attending break down calls of electrical system, macine panels, hoists, cranes etc

    • Tata Technologies

      Apr 1997 - Oct 2006
      Team Lead-System Integration

      Leading a team of desk side support engineers to address end user issues of customers

    • IBM India Private Limited

      Jun 2010 - Jul 2013
      Service Delivery Manager

      Ensuring to get all deliverables delivered as per agreement.Addressing daily BAU like incident closures, analysis, customer interface, interacting with cross functional team to raise customer escalation and find out solutions for any service calls

  • Licenses & Certifications

    • ITIL V3

      EXIN
      Sept 2012