Leonard Chege

Experience

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  HOTEL WATERBUCK LTD

  Jan 2002 - Aug 2003

  ACCOUNTANT

  A four star hotel with bed capacity of 120 rooms.  Computation of V.A.T and subsequent filling of returns. Computation and filling of catering levy returns. Designing of new and functional systems in the organization for purposes of stock and financial management using ms-word program. Employing the tally system of stock control to ensure proper movement of stocks and their realization in terms of sales. Payroll accounting. Preparation of departmental profit and loss accounts by using the ms-excel program. Show less

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  NAKURU LUCKY INVESTMENTS LTD (CASINO)

  Mar 2004 - Nov 2005

  Accounting Assistant

   Preparation of daily cash summaries and daily balancing / keeping of petty cash book Computation and filling of P.A.Y.E, N.S.S.F and N.H.I.F plus filling of respective returns. Preparation of the Cashbook, the Bank reconciliation statement, respective journal entries and profit and loss statement both monthly and yearly. Supervision of cashiers and storekeeper to ensure efficient stocks management. Preparation of pro- forma invoice and final customer invoice by use of ms excel program. Assisting the Chief accountant in preparation of the yearly profit and loss account and the company's cash flow statement, by providing the necessary Show less

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  THE PLACE HOTEL & BAR

  Dec 2005 - Nov 2006

  General Supervisor

   Assisting the Hotel Manager in staff training and enhancing performance to achieve set targets. Reporting directly to the Manager on daily operations issues.

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  G & G ENT. LTD

  Dec 2006 - Dec 2007

  SALES MANAGER

   Staff training and appraisal and dealing with Motivation issues by initiating output based Remuneration. Marketing of the company and the company's products. Personally involved in direct selling and ensuring set targets are achieved.

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  THE PLACE HOTEL & BAR

  Jan 2008 - Dec 2011

  Assistant Manager

   Staff recruitment and appraisal. Overseeing stock control operations using a custom made Software (MYSQL) to ensure both accurate reporting to the Managing director as well as timely reporting for quick decision making purposes. Customer care duties including dealing with feedback from clients and customers.

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  N-FITNESS & BEAUTY CENTRE

  Jan 2012 - Sept 2013

  MANAGER

   Carrying out an extensive marketing program in order to get new clients Staff Recruitment and appraisal Running an output based remuneration program Coming up with new measures such as loyalty programs, to motivate clients Ensuring of regular stock take and reconciliation, to safeguard the Company's Assets and facilities Ensuring that staff members are paid on time Working to ensure that all departments are working smoothly and in proper co-ordination

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  LE-RHINO HOTEL LIMITED

  Oct 2013 - Apr 2014

  Hotel Manager

  Employed as the Hotel Manager; a hotel boasting of a bed capacity of 60 rooms.ItsClientele being mostly business class;In charge of 65 team members Realized/achieved optimum revenues from individual department (outlets) after streamlining operations I led the introduction of a strong system which encompassed strict controls in order to guard against pilferage and other losses to the Hotel Came up with staff recruitment and appraisal policies that worked to ensure staff motivation and remuneration are prioritized and given their rightful place. Employed strategic marketing efforts and realized full potential of the Hotel’s strategic location (located at the town centre) as well as improved revenue streams from Conferences, Dining and Accommodation facilities  I was in charge of buffeting, banqueting as well as outside catering activities of the Hotel.  Came up with and designed a classic Hotel Menu that captured a broad, exquisite and tantalizing cuisine. Was in charge of Rooms Division Coordinated all hotel departments and ensured that departmental heads worked harmoniously and availed timely reports. Show less

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  Sawe Hotel Ltd

  Apr 2014 - Oct 2014

  General Manager

  Employed and worked as the General Manager; a hotel boasting of 52 ensuite rooms.Website:www.sawehotel.co.tzIn charge of 55 staff members. Headed the marketing department and maximized on the online/email marketing. This resulted into a tremendous exposure of the Hotel and obtained remarkable improvement of room sales.  Transformed the reservations department by merging it with the marketing one and come up with a formidable international and local marketing tool. Chaired departmental briefings and ensured that departmental heads deliver timely reports In charge of recruitment and training of staff, promotion as well as weeding off incompetent personnel Dealt directly with client feedback especially at the online platform. Handled online reputation management, and this played a huge role in improving the online ratings of the Hotel on trip advisor and booking.com. Introduced the Hotel to a broad online audience through OTAs, to enhance visibility and raise room sales dramatically.  Ensured that the Hotel adhered to the Government’s regulation and the statutory obligations were met on time. Show less

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  Greenlight Hotel Ltd

  Nov 2014 - Jun 2016

  General Manager

  Employed and works as a General Manager; a hotel that enjoys great location advantage and having 52 ensuite rooms. In charge of 55 team members. I was in charge of staff recruitment and training, promotion, discipline and weeded off incompetent staff. Chaired weekly management and General staff meetings Oversaw and directly held sub-ordinate staff briefings especially before the commencement of a major conference or function event Ensuring that the banqueting department are properly briefed ad also getting timely reports from them Ensuring the departmental heads present their reports on time Oversaw the introduction of a customized property management system. This made us achieve enhanced efficiency in Hotel Controls in all the departments and outlets. Headed the Marketing department and employed both online and offline strategies to market the hotel. This automatically brought a very big turn-around in Accommodation, Dining and conference sales.  Handled of online and offline reputation management of the Hotel. My online efforts can easily be seen on trip advisor page of the Greenlight Hotel. Introduced and designed of the expanded menu to capture newly introduced pastry items and assorted and exotic sea foods. Enhanced efforts to obtain client feedback both online and offline and acted on the customer feedback on a timely manner. This enabled me to achieve to efficiency in hotel operations and high quality service delivery. I introduced the Hotel to popular OTAs, which served to increase rooms uptake and thus raise the occupancy percentages. In charge of the brand compliance as well as meeting of environmental friendly regulations. Show less

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  KING D HOTEL

  Jun 2016 - Mar 2018

  General Manager

  • Did Property evaluation, market positioning and pricing• Identified critical areas and came up with an action plan for value addition to boost star rating• Created market oriented templates for the sales team to ensure client engagement was standardized• Packages set up, costing, value addition with set negotiation clusters based on client, volume and property occupancy• Team engagement right from recruitment, orientation and training levels prior to confirmation, as well as ensuring department heads effectively implement their training calendar with identified training needs.• Ensured all team members were aware of the part they had to play in achieving a healthy P & L, with constant evaluation of performance vis a vis previous year/s and set budget and brainstormed on action plan to ensure ownership on delivery. Show less

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  GREENLIGHT HOTEL

  Apr 2018 - Oct 2020

  General Manager

  In charge of 58 Team membersGENERAL RESPONSIBILITIES:• Day to day running of hotel operations• In charge of Promoting and marketing of the business• Maintaining statistical and financial record• Managing budgets and financial plans and controlling expenditure• Achievement of set sales and profit targets• Overseeing recruitment, training and monitoring of team leaders as well as sub-ordinate staff. • Attainment of great customer care, through timely collating and receipt of clients feedback and promptly acting on the same.• Attained smooth running of conferences and functions, through proper managing of budgets, food cost and events planning teams. • Supervised every step of building a brand new multi-purpose conference hall. Took charge of Property maintenance & supplies.• In charge of Hotel Renovations and furnishing • Dealing with contractors and supplies• Ensuring that security is effective and comprehensive.• Carrying out inspections of property and other services• Make sure utility bills are paid on time• Ensure statutory deduction payments, the deadline is done as per set schedule.• Ensure compliance with licensing laws, health safety and other statutory requirements• Meet regularly with the HOD’s to strategize and monitor the progress of the business.• Monitor Hotel OTA’s their productivity and enhancement, in marketing our property.• Managing Hotel’s PR, and online reputation management. Show less

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  Nefaland Hotel

  Oct 2020 - now

  General Manager