Tara Jones

Manager, Ancillary Services

452 followers

Helena, Montana, United States

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Timeline
About me
Results-driven Customer Success Manager, detail-oriented Project Manager, DEI Thought Leader & Small Business Marketing Professional
Education
- Montana State University Billings
  2011 - 2014
  Master's degree Public Relations
- Montana State University Billings
  2003 - 2007
  Bachelor's degree Theatre/Theater
- Montana State University Billings
  2003 - 2007
  Bachelor's Degree Mass Communication/Media Studies 3.9 GPA
Experience
- St. Peter's Health
  Nov 2009 - Feb 2011
  Manager, Ancillary Services
  Managed Clinic Departments including Call Center, Lab, Radiology, Audiology and Sleep Center
- AAA
  Feb 2011 - Apr 2017
  Social Media Lead/Operations Manager
- Helena College - The University of Montana
  Sept 2012 - Jan 2018
  Educator
  Social Media For Your Business Educator
- Montana State University Billings
  Sept 2014 - Aug 2015
  Adjunct Lecturer
  Adjunct Lecturer, Advanced Public SpeakingAdjunct Lecturer, Principles of Public Relations
- Helena Is Heard
  Jun 2016 - now
  - Public Speaker
    May 2009 - now
  - Social Media Content Creator
    Jun 2016 - now
- Allant Group
  Apr 2017 - May 2020
  Business Consultant & Project Manager
- State of Montana
  May 2020 - Feb 2022
  IT Project Manager
- WalkMe™
  Feb 2022 - now
  - Senior Customer Success Manager
    Jan 2025 - now
  - Customer Success Manager
    Mar 2024 - Jan 2025
  - Digital Adoption Consultant/ Project Manager
    Feb 2022 - Mar 2024
Licenses & Certifications
- Advanced Professional Certification- Social Media
  University of San Francisco
  May 2013
- Diversity, Equity & Inclusion
  ECornell
  Dec 2022
Honors & Awards
- Awarded to Tara Jones
  Master of Adoption WalkMe Nov 2024 Recognizes a CSM who excels in coaching customers to learn and adopt the WalkMe product, owning their own implementations.
Volunteer Experience
- Volunteer
  Issued by Exchange Club of Helena on Jun 2017
  Associated with Tara Jones