Sami Ali Khan

Experience

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  NetSat Pvt. Ltd

  Aug 2009 - Mar 2010

  Worked at Technical Support Engineer

  Job Responsibilities:*Installing of BTS in remote areas.*Troubleshooting and solving all related issues regarding the services provided.*Performing the network installation and troubleshooting.*Working on WiMAX Equipment.

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  Mobilink

  Jun 2010 - Mar 2012

  Corporate Support Engineer

  • Troubleshooting of the Wi-max links by monitoring the RF stats registered on the Sector.• Providing Technical Support to Corporate Internet and VPN (Layer 2, Layer3and Layer 2.5"MPLS") clients.• Learnt implementation of major WAN technologies including ATM & Frame Relay.• Worked on cisco3845, juniper M10i, M7i, M320i and broadband remote access servers (BRAS) to manage client's connectivity and to checkout allocated routes as well as Atm interfaces.• Troubleshoot WAN connectivity of corporate clients across country among which pizza HUT, KFC, SCB, MCB, UBL, Meezan Bank, Atlas Bank, BAHL, Askari bank, EFU insurance, NJI Insurance are majors and LAN links Installation.• Monitoring ISP network (All VPN and Internet clients) through Network• Management System (NMS) and after generation of alerts rectification and resolution of problem.• Providing hardware/software support on different topologies of the network.• Installing and Configuring Broadband devices such as xDSL modems/routers (Para dyne xDSL and Cisco 837 router etc.), VOIP devices (Lingo and Linksys Wireless-G Broadband router)• Troubleshooting of PPPoX, RFC-1483 Routing and Bridging based xDSL Configuration.• Monitoring of Multi Router Traffic Grapher (MRTG)• Managing and configuring Dsl clients on Paradyne and Lucent Dslams.• Troubleshooting of Domain hosted customers, e-mail sending and receiving issues, checkout the blockage and un-blockage of TCP/UDP ports of any particular IP pool. Show less

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  Gerry's Net

  Mar 2012 - Aug 2012

  Network Engineer

  Perform post-sales project implementation and technical support for data network equipment such as on-site survey, installation, commissioning and maintenance.Provide post-sales technical support to customers through remote and on-site trouble-shooting.Provide technical solution and hands-on support on data network.Carry out all necessary technical meetings pertaining to operators, internal staff or its associated customers.Installation, configuration, maintenance and troubleshooting of end user workstation hardware, software and peripheral devices.Network monitoring through various NMS tools such as, MRTG, Solar wind & etc.Develop, implement and maintain policies, procedures and associated training plans for Network resource administration, appropriate use and disaster recovery.Designing, Implementation and Expansion of IP Core Network (Metro Ethernet Network, MPLS Network, Core Network, NNI)Configuration and management of Internet services at 14 different POPs within Pakistan.As a Team lead of Support center/Pre sales DepartmentDesigning solution for the corporate clients (Banks & Enterprises) as per their requirements.Designing & Implementation of new business processes.Client Retention expertise Reporting to Higher Management and Vendor related to the network.Responsible for smooth technical support operations.Problem determination and network optimization.Prepare monthly and quarterly network performance reports.Prepare daily shift reports.Inform Customer/Corporate support department regarding planned/unplanned maintenance activities. Show less

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  ICMA Pakistan

  Sept 2012 - Mar 2015

  IT Officer

  • Monitoring the network performance, Scheduling, Reporting, and Analyzing and the network cases.• Administrate the network security systems which include Sonic Firewall for web filtering and content filtering.• Monitoring the security attacks & vulnerabilities, and performing the immediate and long term action with generating the technical reports.• Played a vital rule in services optimization and running cost reduction project, to eliminate the high-running-cost and less-important systems, HW, and appliances.• Developed and reviewed all IT dept. related polices, systems procedures, and forms.• Overseeing security of all systems, especially the internet, and installing anti-virus protectionFixing network faults• Network maintenance. Troubleshooting of WLAN/LAN.• Planning future improvements, suggesting IT solutions• Video calling through Tandberg Cisco MXP 6000, SX-20 Equipment and Life Size. • Using Juniper SSG5 for MPLS Data Connectivity for nationwide connectivity. • Maintaining Symantec Endpoint Antivirus server • Installation, configuration, and troubleshooting end-user workstations/Notebook PCs. Show less

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  ABM Info Tech (Pvt.) Ltd.

  Apr 2015 - Mar 2017

  Presale Engineer

  -Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends optimum solutions, ensuring appropriate support for the proposed architecture -Infrastructure Consultant and responsible for delivering Symantec & Microsoft Infrastructure Technologies.- Provide consultancy to plan, design and manage infrastructure solutions for enterprise, mid-size customer.- Provide help and support to customer to migrate and adopt new technologies.- Participate in the pre-sales process and gather customer information and their requirements to make proposals.-Provide technical consulting service delivery in Symantec & Microsoft Infrastructure platform technologies. and helping customer design and deploy enterprise architecture-Onboarding of stakeholders in discussing Solution requirement, analysis and bid strategyLeading distributor’s sales team scattered in multiple regions of Pakistan in responding tenders, RFPs, RFQs and RFI related to Data management and Information Security Conducting detailed and successful site visits in different region of Pakistan.-Pull qualifying RFPs, RFIs. RFQs and supervise team to respond successfully-Support sales in tendering and binding process.Pre-sales, Technical Documentation, Implementation Plan, Vendor Management, Configuration and Commissioning, Work Force management, Troubleshooting, Show less

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  Silicon Technologies

  Mar 2017 - Aug 2017

  Team Lead Enterprise Solution

  • Consultancy for Virtualization, Security, Networks and Cloud Based Solution Designs• Identified new products, features, applications and onwards broadcasting to all sales force.• Provide leadership to a dedicated team of pre-sales professionals that focus their efforts on new and upcoming Technology’s.• Project management i.e. Project Initiating, Planning, Exciting, Monitoring & Controlling and Closing.• Balancing the competing constraints including, Scope, Quality, Schedule, Budget, Resources and Risk.• Articulated the Designing & Preparation of Technical & Commercial Solutions, compliance with BOQ / Specifications.• Formulated Installation and commissioning of large projects using advanced ICT solutions with experience Virtualization, Hardware and Software, Storage, Security, Unified Communication.• Continuous development of the solutions portfolio of Silicon Technologies.• Lead end to end project delivery from design to implementation.• Coordinate and deliver proof of concept.• Lead the active infrastructure pre-sales team.• Coordinate and align the project with the implementation post-sales department.• Train the internal team on existing and new technologies.• Develop technical strategies to maximize market penetration.• Licensing solutions based on Microsoft, Symantec, VERITAS, VMware, and Veeam.• Maintain excellent working relations with Microsoft, VMware, IBM/Lenovo, Cisco, Symantec etc. Show less

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  Awan Distribution

  Sept 2017 - Dec 2018

  Assistant Manager Presale

  Assisting Distribution Channel business for Citrix and Redhat. Presales for Citrix XenDesktop/server/mobile and NetScaler. Enabling partner sales and pre-sales resources for NetScaler / XenDesktop and Server. Channel management for Citrix and RedHat as distribution product manager. Responsible for delivering POCs and technical presentations. Managing pre-sales for Citrix, Redhat Linux

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  IBL-Unisys

  Dec 2018 - Nov 2021

  Principal Presales Consultant
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  Allied Business Machines (Pvt) Ltd

  Dec 2021 - now

  Technical Account Manager