Abi Oosthuizen

Abi Oosthuizen

Followers of Abi Oosthuizen119 followers
location of Abi OosthuizenBoksburg, Gauteng, Sør-Afrika

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  • Timeline

  • About me

    Account Manager at R-E-D

  • Education

    • Hoerskool DR. EG Jansen

      -
      Matric 12
  • Experience

    • MDH Digital

      Apr 2018 - Aug 2023

      - Identifying opportunities to adjust and revise work processes in order to increase efficiency.- Conducting daily meetings to ensure that staff is aware of looming deadlines.- Regularly tracking and updating project statuses.- Developing work schedules for various departments to ensure that projects and processes are on schedule.- Communicating potential problems to project teams and recommending solutions.- Creating timelines, instructions, and breakdowns for future projects.- Informing project teams of any updates and changes as and when they occur.- Website QA's Vis mindre - Responding to customer queries in a timely and accurate way, via phone, email or chat- Identifying customer needs and helping customers use specific features- Analyzing and reporting product malfunctions- Share feature requests and effective workarounds with team members- Inform customers about new features and functionalities- Follow up with customers to ensure their technical issues are resolved- Gather customer feedback and share with our Product, Sales and Marketing teams- Schedule artwork for the design team.- Website QA's- Creating mock up ideas for new/ existing websites- Approve artwork before it gets send to the client. Vis mindre - Design social media strategies to achieve marketing targets.- Manage, create and publish original, high quality content.- Administer all company social media accounts ensuring up-to-date content.- Liaise with writers and designers to ensure content is informative and appealing.- Facilitate client-company communication (respond to queries, get reviews and organize chats and Q&A sessions)- Prepare weekly and monthly reports on web traffic and ROI.- Monitor SEO and user engagement and suggest content optimization.- Communicate with industry professionals via social media to create a strong network.- Train internal teams to integrate and maintain a cohesive social media strategy.- Stay up-to-date with new digital technologies and social media best practices. Vis mindre

      • Traffic Coordinator

        Jul 2022 - Aug 2023
      • Technical Support Agent

        Jun 2020 - Jun 2022
      • Social Media Strategist

        Jun 2018 - Jan 2020
      • Social Media Marketing Intern

        Apr 2018 - Jun 2018
    • R-E-D

      Jul 2023 - now
      Account Manager
  • Licenses & Certifications

    • Google Display Certification

      Google Digital Academy (Skillshop)
      Jan 2021
    • Google AppsCertification

      Google Digital Academy (Skillshop)
      Jan 2021
    • Google Measurement Certification

      Google Digital Academy (Skillshop)
      Jan 2021
    • Certificate in Project Management

      ELC eLearning College
      Jan 2023
    • Google Shopping Certification

      Google Digital Academy (Skillshop)
      Jan 2021
    • Google Video Certification

      Google Digital Academy (Skillshop)
      Jan 2021
    • Google Search Certification

      Google Digital Academy (Skillshop)
      Jan 2021
    • Google Ads Search Certification

      United Latino Students Association
      Feb 2024
      View certificate certificate