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M. Vicky Zuanda Damanik

M. Vicky Zuanda Damanik

Ticket Sales Representative

Followers of M. Vicky Zuanda Damanik455 followers
location of M. Vicky Zuanda DamanikKecamatan Medan Area, North Sumatra, Indonesia

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  • Timeline

  • About me

    Customer Services Supervisor - KNO/WIMM/Kualanamu Int'l Airport

  • Education

    • Universitas Al-Azhar Medan

      2008 - 2014
      Sarjana Teknik (ST.) Civil Engineering

  • Experience

    • Sriwijaya Air

      Mar 2010 - Jul 2010
      Ticket Sales Representative

      On The Job Training

    • Garuda Indonesia

      Aug 2010 - Jul 2013
      Ticket Sales Representative

    • SilkAir

      Jul 2013 - Apr 2021
      Customer Service Officer

    • Singapore Airlines

      Apr 2021 - now

      • Customer Services Supervisor

        Jul 2024 - now

      • Senior Customer Service Officer

        Aug 2022 - Oct 2024

      • Customer Service Officer

        Apr 2021 - Oct 2024

  • Licenses & Certifications

    • Loadsheet Competency A319/A320/B738

      SilkAir
      Oct 2018

    • Data Analytics for Business Professionals

      LinkedIn
      Feb 2020
      View certificate certificate

    • Data Visualization: Storytelling

      LinkedIn
      Feb 2020
      View certificate certificate

    • Cargo Servicing and Handling

      Singapore Airlines
      Oct 2016

    • Aviation Security Training

      SilkAir
      May 2016

    • Dangerous Goods Cat.6

      SilkAir
      Oct 2019

    • Data Visualization: Best Practices

      LinkedIn
      Feb 2020
      View certificate certificate

    • Basic Service Attitude for Front Liner

      Garuda Indonesia
      Aug 2011

    • Design Thinking: Understanding the Process

      LinkedIn
      Mar 2020
      View certificate certificate

    • Baggage Services

      Singapore Airlines
      May 2016