Carla Mateus

Carla Mateus

Contect center operator

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location of Carla MateusLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Technical Analyst (Stabilities Sector )

  • Education

    • Universidade Lusófona de Humanidades e Tecnologias

      2007 - 2010
      Biotechnology Engineering Biotechnology final grade 15

      Training in microbiology, biochemistry and genetic engineering.

    • Instituto Superior Técnico

      2010 - 2012
      Master's Biotechnology final grade 16

      Training in specific areas of advanced training in multidisciplinary fields of science and biological and chemical technologies, targeting applications in fermentation industries, pharmaceutical and agri-food, chemical industry, and in the biomedical and environmental areas. Thesis: Study of bioremediation strategies for soils contaminated with s-triazine herbicides: The bioaugmentation bacteria Pseudomonas sp. ADP and Arthrobacter aurescens TC1 compared - grade 18

  • Experience

    • Reditus

      Mar 2013 - Aug 2013
      Contect center operator

      Telephone customer service for clients of health insurance company Médis, for referral queries or clarifications about refunds, premiums, coverage of their insurance police, of the network providers and pre-authorizations.

    • Hikma Farmacêutica (Portugal), S.A.

      Sept 2013 - Nov 2013
      Trainee in the quality department – compliance

      Drafting of annual production reports relating to the various compounds produced in its possible dosages for the European market, check documentation: to allow changes in documentation (relating to reports, records batches, variance notices, protocols); archive management.

    • PT Sales

      Feb 2014 - Oct 2014
      Operator of contact center

      Inbound telephonic customer service for clients with home telecommunications service Meo – retention services for private customers.

    • Universidade do Minho

      Nov 2014 - Dec 2015
      Research assistant

      Worked in the project Oil-less (Microbial processes for bioremediation of in situ contaminated soils with long chain hydrocarbons using a consortium of microorganisms in soil) a project centered around the removal of alkanes present in soil using anaerobic processes. In particular the set-up, testing and monitoring of batches bottles and soil columns assays that ran continuously for several months. During this time also helped to organize a conference and workshop dedicated to the study subject.

    • Wageningen UR (University & Research centre)

      Oct 2015 - Oct 2015
      Freelance Translator

      Translating Portuguese-English and vice-versa face to face interviews conducted by students completing their "European Workshop Environmental Sciences and Management" curse to various government institutions and also diverse documents for the same project - a consulting project done for Quercus about the blue and green infrastructure in Braga.

    • ITQB-UNL

      Jul 2016 - Sept 2019
      Research Assistant

      Project based on a circular economy. With principal focus being on the synthesis of new metal nanoparticles obtained from wastes. Namely platinum nanoparticles using aerobic and anaerobic bacteria has physical support, that were then used in catalytically tested on the removal of various pharmaceutical compounds. Removal of metal or pharmaceuticals followed by UV or HPLC, respectively. During this time also helped in the organization of a conference cycle.

    • Bluepharma

      Oct 2019 - now
      Stabilities Sector Assistant

      Accomplished in HPLC analysis of finished product, in the form of tablets and capsules. Varying from confirmation of API content to impurities, analysis and reporting of results. All in accordance with GMP practices.

  • Licenses & Certifications

    • Occupational health and safety technician

      Autoridade para as condicoes do trabalho
    • Pedagogical Skills Certificate

      IEFP