
Claire M.
Office Assistant (Internship)

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About me
Office Manager ♦ Administrative Office Assistant ♦ Front Desk Manager ♦ Highly Organized ♦ Energetic
Education

Professional Development
-• HR Management Certification, Collin College (2017)• Accounting Assistant Certificate, Skyline College (2013)• Office Skills Program Graduate, Cañada College (2010)

California State University - Hayward
-Bachelor of Science (BS) Physical Education and Kinesiology
Experience

Daly City Parks and Recreation
Feb 2010 - Nov 2010Office Assistant (Internship)• Answered multi-line phones, directed calls, and provided general information • Created Excel spreadsheet for rental requests, and processed rental contracts• Distributed mail, faxed, photocopied, filed, and emailed using Outlook

Job Train
Jun 2010 - Sept 2010Front Desk Supervisor (Internship)• Answered phones, checked-in students, directed visitors, and provided information

Rivera Chiropractic Group
Sept 2010 - Oct 2010Office Assistant (Internship)• Balanced books using Day Sheet Chiro 8000 software, booked appointments, verified insurance information, and recorded patient information• Opened clinic, greeted clients, and answered multi-line phones

Millbrae Lumber Company
Nov 2010 - Aug 2011Bookkeeping Assistant• Balanced store transactions daily ledger, and encoded receipts in Excel spreadsheet• Reconciled monthly bank statements, and performed invoice collection calls • Improved shipping department accuracy in receiving and processing purchase orders• Developed shipping and receiving verification system via vendor email confirmation

Huddleston Care
Aug 2011 - Feb 2012Bookkeeping Assistant• Reconciled bank/credit card statements, and managed accounts payables/receivables• Restructured and simplified expense documentation and filing system• Supported payroll department with weekly time card entries using Mac QuickBooks

SuperShuttle
Jun 2012 - Jan 2015Office Manager• Provided daily support to franchise manager and owners: managing calendars, answering phones, and overseeing renewal deadlines for commercial vehicle permits• Trained new hires on company policies and clarified franchise contract provisions• Designed Learning Management system for new drivers with interactive lesson plans• Modernized brand by restructuring and updating print and online materials• Performed administrative duties for annual audit vehicle inspections• Handled risk management and safety regulations for 100 franchise vehicles• Maintained filing system for 100 commercial passenger vans and franchise contracts Show less

Informatics Holdings, Inc.
Apr 2016 - Nov 2016Office Manager & Human Resources Assistant• Supported Human Resources Department: recruiting, attending career fairs, background checks, employment verification, drug testing, E-Verify, on-boarding, preparing new-hire packets, aided 401(k) audits, and maintained sensitive employee information • Assisted senior management: copying, writing letters, creating Excel reports, arranging travel, reporting Concur expenses, and catering meetings • Maintained employee files, managed supply inventory, ordered supplies, organized filing systems, and oversaw projects (e.g. Concur and Net Promoter Score)• Greeted visitors at front door, conducted facility tours, and received shipments Show less

Capstone Healthcare Staffing
Dec 2016 - Feb 2017Administrative Assistant (Temporary Position)• Managed extensive on-boarding process and follow-up for nursing candidates utilizing Outlook, Word, Excel spreadsheets, HUD instant messaging, and Text Recruit software• Provided support to recruiters verifying I9s, conducting interviews, administering drug screens, preparing new-hire packets, and sending HR Director final report• Answered phone system, resolved questions, and greeted customers at front desk

North Texas Job Corps
Apr 2017 - May 2017Administrative Assistant (Temporary Position)• Managed administrative support for counseling department: wrote business correspondence, ran Excel reports, uploaded documents, photocopied, and data entry• Answered incoming calls (~ 20/day), and maintained extensive filing system
Licenses & Certifications

Teaching Credential
State of California Commission. Subjects: Business Administration, Management, Marketing, and Information TechnologyJan 2008
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