Sarah Sim

Experience

• 

  The Fullerton Hotel

  Mar 2008 - Jun 2009

  Concierge

  - Assisting with guests’ enquiries- Assisting with directions around Singapore, and out of Singapore- Making reservations for restaurants, ticketing and appointments for guests- Follow up on guest’s lost baggage- Reconfirmation of guest flight- Flight booking and Accommodation booking- Limousine and transfer arrangements

• 

  Pan Pacific Singapore

  Jul 2009 - Aug 2012

  - Execution of a success event once Singapore Sales Team has confirmed a business- Support Singapore Sales Team in selling meetings rooms in the Hotel- Assisting in follow up to confirm a potential business for meeting rooms and guestrooms- Drafting of Banquet Event Orders & ensuring timely circulation- Drafting and circulation of Group Advise so the Hotel is briefed on which groups are in-house- Provide immediate assistance when required by Banquet team- By being the one-stop contact point for all clients, existing or return, to provide a seamless operation procedure- Briefly cross trained with the M.I.C.E sales team for two months to learn selling techniques and contracting with clients Show less

  • Events Services Executive

    Oct 2010 - Aug 2012

  • Assistant Chef Concierge

    Jul 2009 - Sept 2010
• 

  McLaren Technologies Asia Pacific Pte Ltd

  Aug 2012 - now

  The position of Hospitality Consultant is one that requires the ideal candidate to be well versed in all areas relating to hospitality, have excellent communication skills, and have the ability grasp new concepts easily and convey those concepts to others. It is one that requires the candidate to provide our customers with the knowledge and guidance needed to get the most out of their purchase with us, as well traveling to implement our software solutions all over the globe.

  • Product and Services Manager

    Mar 2024 - now

  • Training and Development Manager

    Oct 2015 - Mar 2024

  • Senior Hospitality Consultant

    Mar 2015 - Oct 2015

  • Hospitality Consultant Asia Pacific

    Aug 2012 - Mar 2015