Chloe Park

Experience

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  The OnlineGrapevine.com

  Feb 2010 - Nov 2010

  Content Producer

  Wrote weekly blog posts about current events and other topics of my choice relevant to professional women in their 20s-30s.

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  ADC Contemporary Art Gallery

  May 2010 - Aug 2010

  Gallery Intern

  -Installed artworks and assisted the curator and international artists with museography.-Made exhibit promotion phone calls.-Researched art organizations and artists to keep up with industry trend.-Assisted with online promotions of exhibits.-Restored artworks.-Coordinated artwork packing, shipping and inventory.

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  Berrett-Koehler Publishers, Inc.

  May 2011 - Aug 2011

  Editorial Intern

  -Reviewed draft manuscripts and gave editorial feedbacks to authors.-Reviewed unsolicited book proposals and assessed their market viability.-Researched the foreign rights potential and bestseller trends in the business and self-help book genre in 11 countries.-Recruited and trained intern.

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  Counterpoint Press

  May 2012 - Aug 2012

  Production and Publicity Intern

  Production: -Checked manuscript interiors, bluelines, and revisions.-Proofread manuscripts and covers.-Corrected index.Publicity:-Assisted with online book promotions and research.-Updated publishers website.-Researched media outlets for book publicity using CisionPoint.-Wrote interview questions and press releases.-Helped put together catalog pages.

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  International House at UC Berkeley

  Dec 2012 - Jun 2013

  Events Clerk

  -Assisted the Events Department with coordinating event schedules, processing contracts and managing contract records and guest database.-Provided client/guest customer service.-Managed guest room reservations.-Managed Events Assistants' time sheets.-Created invoices, facility use permits and event set-up diagrams/instructions.-Recorded and analyzed yearly room and venue use data.-Provided miscellaneous administrative assistance

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  Korean Air

  Aug 2013 - Oct 2014

  Education/Training Coordinator

  • Coordinated employee development and training for 400+ employees, including planning, budgeting, scheduling, and execution of training sessions. • Systematized training procedures to streamline all training sessions and reporting.• Planned and conducted extensive new hire orientations for employee onboarding.• Assisted with recruitment, including reviewing resumes, coordinating interviews, and providing selection feedback.• Facilitated company-wide online course distribution and edited training material.• Planned and maintained yearly employee training budget.• Coordinated performance evaluations. Show less

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  Japan Airlines

  Jan 2015 - Jun 2017

  Insurance & HR Specialist

  •Managed benefit plans for 200+ employees and 400+ retirees, including open enrollments, benefit communication, and plan renewals.• Implemented and administered the benefit module in HRIS, including plan setup and enrollment data import/maintenance/audit.• Kept compliance with federal, state, and local laws pertaining to benefits, leaves, and workplace safety.• Acted as point of contact for employees, retirees, and regional administrators on benefit policies/procedures, insurance plans, and applicable government regulations.• Researched and analyzed the impact of new benefits or changes to current program.• Managed Worker's Compensation and commercial insurance renewals as well as claims administration.• Created and maintained employee and retiree enrollment databases, correcting records as needed.• Reconciled invoices with premium payments and payroll deductions to eliminate historical overpayments. •Analyzed and projected annual employee benefits budget. Show less

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  Maniaci Insurance Services

  Jun 2017 - Sept 2024

  Benefits Program Management-Administered multi-state clients’ employee benefit plans and acted as the benefit liaison for their employees.-Collaborated with TPAs and carriers to implement and administer benefit programs.-Managed underwriting and policy renewals and prepared for and conducted open enrollments.-Addressed client inquiries about contract, coverage, billing, claims, enrollment, and eligibility.-Maintained accurate employee data in benefits administration system. Benefits Compliance-Develop, implement, and streamline agency’s benefit compliance services and procedures.-Analyze client data, monitor timelines, and collaborate with vendors to submit regulatory filings, including Form 5500s and 1095-Cs.-Advise internal team and clients on employee benefit regulations and compliant HR practices, including Section 125, ERISA, ACA, HIPAA, COBRA, FMLA, and state-specific regulations.-Assess clients’ compliance with benefit regulations and advise how to address noncompliance.-Research and apply new regulations to agency’s compliance services to keep them up-to-date.-Develop and lead benefit compliance audits.-Create educational communication pieces for clients about topics in benefit compliance.-Issue and amend plan documents, contracts, and employer notices.-Provide benefits compliance training to the Account Management team. Show less

  • Compliance Officer

    May 2022 - Sept 2024

  • Account Manager / Compliance Officer

    Aug 2019 - May 2022

  • Account Manager

    Jun 2017 - Aug 2019
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  Mineral, part of Mitratech

  Sept 2024 - now

  Benefits Advisor