Grace Leal

Experience

• 

  The Walt Disney Company

  Nov 2022 - now

  Event Services

  Transportation: Drive company vehicles to transport talent, crew, and equipment to various locations.Loading and Unloading: Safely handle show materials, props, and equipment.Scheduling: Coordinate pick-up and drop-off schedules according to show needs.Vehicle Maintenance: Perform routine vehicle checks and ensure vehicles are in proper working condition.Safety Compliance: Adhere to safety regulations and Disney’s operational standards.

• 

  Biola University

  Dec 2023 - now

  Safe Transportation: Drive university buses on scheduled routes, ensuring the safety of passengers.Vehicle Maintenance: Conduct pre- and post-trip inspections to ensure the bus is in good working order.Compliance: Adhere to all traffic laws, university policies, and safety regulations.Assistance: Help passengers board and exit the bus, especially those needing special assistance.Reporting: Report any incidents, mechanical issues, or accidents to the appropriate department. Call Handling: Answer and prioritize emergency and non-emergency calls.Dispatching: Use radio and dispatch systems to communicate with security and emergency personnel.Monitoring Systems: Track fire, intrusion, and safety alarms, responding as needed.Communication: Provide essential information to first responders and coordinate with other departments.Record Keeping: Maintain accurate logs of incidents and communications.

  • Shuttle Driver

    Jan 2015 - now

  • Emergency Dispatcher

    Dec 2023 - Apr 2024
• 

  University of Southern California

  Jul 2024 - now

  Emergency Dispatcher

  Call Handling: Receive and prioritize emergency/non-emergency calls.Dispatching Services: Use radio and CAD systems to deploy and communicate with field units.Monitoring Alarms: Respond to fire, intrusion, and panic alarms.Data Entry: Log incidents and maintain records in the dispatch system.Communication: Relay information between callers, responders, and agencies.